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Land Rover Encino - Service Center

Woodland Hills, CA

4.7
182 Reviews

182 Reviews of Land Rover Encino - Service Center

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October 19, 2023

i had very pleasant and helpful experience with my service agent: Joseph Johnson. Very helpful and professional, as always! More

by kelpinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
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Oct 21, 2023 -

Land Rover Woodland Hills responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Best place for my Range Rover. They have excellent service reps and technicians. Always a pleasure More

by armanant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Oct 06, 2023 -

Land Rover Woodland Hills responded

Hi Armanant, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 03, 2023

Robert was great and his attention to details and his knowledge was perfect. The discussion with mechanic was very enlightening. If I have one issue it would be how long to make an appointment needing More

by harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Oct 06, 2023 -

Land Rover Woodland Hills responded

Hi Harold, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 25, 2023

absolutely amazing service from Joseph Johnson ! !!! he went above and beyond and out of his way to give me exceptional service. More

by mindik2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
Report | Print
Sep 28, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2023

Professional! Accommodating! Trustworthy! Punctual! Great Customer Service! No long wait nor turn around time. Friendly and Respectful . More

by Rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack is the MAN! He is beyond professional and accommodating. He keeps his word and follows thru-he's very kind and warm hearted. He cares. He does a great job always ... he's also extremely knowledgable
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Sep 25, 2023 -

Land Rover Woodland Hills responded

Hello Rover, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2023

I recommend Mark Shuler, my service advisor, who is very helpful and great at texting you updates. More

by annelie318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shuler
Report | Print
Sep 25, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 21, 2023

Got my car speakers fixed no problem. Happy with the turnaround time and the pickup procedure. More

by pak56h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Sep 24, 2023 -

Land Rover Woodland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 19, 2023

The service department and clean professional, her all the service advisors on eligible customer service. More

by haigannatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Danny, and Bijan
Report | Print
Sep 22, 2023 -

Land Rover Woodland Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

Customer service is great, just very disappointing that you never have loaner cars when we leave our car for service. This is a very high end vehicle and and I always had a rental before I got a Range Rove More

by nicolegelbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shuler
Report | Print
Sep 19, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (818) 861-9021 for further assistance with moving forward. We hope to hear from you in the future.

September 02, 2023

More than happy with the service at Land Rover. Especially a pleasure working with Jack Elliot! More

by haanzolooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Elliot
Report | Print
Sep 06, 2023 -

Land Rover Woodland Hills responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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