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Land Rover Encino - Service Center

Woodland Hills, CA

4.6
189 Reviews

189 Reviews of Land Rover Encino - Service Center

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November 15, 2023

My experience with Jack as incredible! Great service and he was very on top of it! If I need anything in the future I will only be going to Jack! More

by shaunalogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Dec 29, 2023 -

Land Rover Woodland Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 13, 2023

Our service writer Jack was very helpful and on top of our situation. He stayed in touch with us and provided feedback about our issue and when we would be getting our car back More

by Antsay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Robert, Jack
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Nov 16, 2023 -

Land Rover Woodland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Very disappointed . Did not repair what I asked for and kept my car for the whole day. More

by Dr Mohammad Etminan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
Report | Print
Dec 28, 2023 -

Land Rover Woodland Hills responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (818) 861-9021 to discuss what we can do to help.

November 07, 2023

Excellent service, my service guy Joseph is the best. Kind and very knowledgeable. I recommend. More

by E1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
Report | Print
Dec 29, 2023 -

Land Rover Woodland Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2023

Tanya is really nice the service tech was very helpful. Your prices are hire then all other land rover dealers More

by rondiaz846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Report | Print
Oct 28, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Oct 28, 2023 -

rondiaz846 responded

After doing research your price for my service was $250.00 over 3 other landrover dealers Pasadena, thousand oaks and galpin. Not to nice to over charge. But at least your customer service is very good. But your prices wow that outrageous

October 23, 2023

Oil change service appointment was easy this time. My service advisor was excellent. Very satisfied! More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Oct 25, 2023 -

Land Rover Woodland Hills responded

Hi Jane, we're happy you found our staff to be so supportive during your experience here at Land Rover Woodland Hills. We hope to be of service to you again in the future. Best wishes, Land Rover Woodland Hills

October 20, 2023

The staff is Courteous, efficient and the work was done in timely and efficient manner. No delays and no nonsense. That was my first time at this dealership and I will return for future services .Thanks More

by Samarrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Oct 23, 2023 -

Land Rover Woodland Hills responded

Hi Samarrai, we're happy you found our staff to be so supportive during your experience here at Land Rover Woodland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2023

i had very pleasant and helpful experience with my service agent: Joseph Johnson. Very helpful and professional, as always! More

by kelpinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
Report | Print
Oct 21, 2023 -

Land Rover Woodland Hills responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Best place for my Range Rover. They have excellent service reps and technicians. Always a pleasure More

by armanant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Oct 06, 2023 -

Land Rover Woodland Hills responded

Hi Armanant, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 03, 2023

Robert was great and his attention to details and his knowledge was perfect. The discussion with mechanic was very enlightening. If I have one issue it would be how long to make an appointment needing More

by harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Oct 06, 2023 -

Land Rover Woodland Hills responded

Hi Harold, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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