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Land Rover Encino - Service Center

Woodland Hills, CA

4.7
182 Reviews

182 Reviews of Land Rover Encino - Service Center

Sort by
March 25, 2024

Tonya was great very professional great service. helpful responded immediately good experience. priced well thanks More

by shpshily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Mar 28, 2024 -

Land Rover Woodland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 21, 2024

Dealer did a great job of servicing my car. Tonya was awesome. Rental car was also great. More

by RONALD.KOLODKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Mar 23, 2024 -

Land Rover Woodland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 25, 2024

I had a great experience with them. They tried to make me happy. Thanks and good luck More

by Faranak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Feb 27, 2024 -

Land Rover Woodland Hills responded

Hi Faranak, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

February 13, 2024

Very bad customer service. They kept my car for a week, I had to call them to get an update, gave my car back dirty and scrached More

by Arm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert and Jason
Feb 17, 2024 -

Land Rover Woodland Hills responded

Hi Arm, thank you for bringing this matter to our attention. Please reach out to us at (818) 861-9021 when you can so we can address this situation directly. Thank you and have a great day.

February 02, 2024

Tonya Goldsberry Rogers is truly outstanding ! She always makes it so easy and jeeps me informed. More

by David Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Rogers
Feb 05, 2024 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

I took my car on Wednesday morning suspecting some issues with my battery and alternator. Tonya from the service team looked into my request and offered all kind of help. In fact when this car was in servici More

by Nabajit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Dec 18, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

The individual who helped me was very professional, explained everything clearly, kept me current on the progress of service, and treated me like a valued customer… please give this individual a ‘healt More

by ushel524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Elliot. ‘Adam’ was the technician who serviced my vehicle.
Dec 14, 2023 -

Land Rover Woodland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2023

It has been an awesome experience to send my car to the service center. The care was always profession and the service was outstanding. More

by myra_chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 13, 2023 -

Land Rover Woodland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Mark Shuler was my service advisor, and he was great! I had a few things wrong with my Range Rover, and he was able to isolate the root problems, had them fixed in a jiffy, and had my wife back on the ro More

by Keenan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shuler
Dec 01, 2023 -

Land Rover Woodland Hills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Woodland Hills! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 22, 2023

my service advisor Joe is the reason i drive 35+ miles to come to this service center rather than the one that is much closer to me. Joe is always professional and efficient and makes sure to go the extra mi More

by shirinafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe johnson
Nov 24, 2023 -

Land Rover Woodland Hills responded

Hi Shirinafar, thank you for your kind review; we are happy to pass along your comments to Joe here at Land Rover Woodland Hills! Feel free to stop by if you ever need any more help.

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