Land Rover Encino - Service Center

Except for loan car, every services were good and on time. Reception and service was kind too time. Reception and service was kind too More

Chris Previtire and Mark Shuler and the rest of the service team were good to work with. Professional and efficient! Finally got our 2nd remote. service team were good to work with. Professional and efficient! Finally got our 2nd remote. More

Service was good at new location and the advisor was good and communicated well with me and communicated well with me More

I was provided with excellent service. All my questions/concerns were addressed. I was notified timely of every detail throughout servicing my car. Alex went above and beyond to make sure All my questions/concerns were addressed. I was notified timely of every detail throughout servicing my car. Alex went above and beyond to make sure my car was serviced and returned back on time. More

The Encino location had horrible service, once they cleaned house and started fresh in Woodland hills, it's like walking into a completely different experience. They still have some cleaning to do but cleaned house and started fresh in Woodland hills, it's like walking into a completely different experience. They still have some cleaning to do but they are making huge strides. More

Service was just ok. The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I The first time I went regarding a concern over the coolant in my car, I was told to just keep on going back there to refill my coolant everytime I get an alarm since their service is fully booked and there’s no loaner available for me to use. Have to wait until October before they have a loaner available. My car is just more than a year old and before I went to their service department regarding my concern, the coolant was refilled by them a week before that. Good thing my husband called the next day and got to speak to Jack about the problem. He got us a loaner and adviced us to bring the car in for service right away ‘coz there’s a tendency that the car might overheat if we keep on using it. Thank you, Jack! More

My first time at the new location. Very nice! Jack took care of me on time. He worked through my crazy work travel schedule. Height sensor failure /strut failure on my Evoque replaced Very nice! Jack took care of me on time. He worked through my crazy work travel schedule. Height sensor failure /strut failure on my Evoque replaced through 3rd party insurance went well but took time. Jack was outstanding in all aspects. Will return and happily work with Jack again. More

Overall great service and Jack was super professional, communicative and clear on estimated work and timeframes. Also the new location is a much needed improvement and an amazing facility! communicative and clear on estimated work and timeframes. Also the new location is a much needed improvement and an amazing facility! More

There is another Land Rover dealer closer to my house, however, I choose Land Rover Woodland Hills because their customer service is friendly, professional, and honest. They make the experience of buying however, I choose Land Rover Woodland Hills because their customer service is friendly, professional, and honest. They make the experience of buying a car or servicing a car pleasant. Professionalism, integrity and friendliness go a long way. The dealership itself is also quite beautiful. But it’s the customer service that keeps maintains my loyalty. More

Awesome customer service. Specially service representative Robert. he is very nice/ helpful person. Thank you Robert Specially service representative Robert. he is very nice/ helpful person. Thank you Robert More