Land Rover Encino - Service Center
Woodland Hills, CA
189 Reviews of Land Rover Encino - Service Center
Nice facility and courteous personnel. Ride to and from home, much appreciated. Nice facility and courteous personnel. Ride to and from home, much appreciated. Ride to and from home, much appreciated. Nice facility and courteous personnel. Ride to and from home, much appreciated. More
My service advisor and other staff are beneficial and knowledgeable regarding the needs to be maintained in my car, except for those people who wash my car. After the service of my car, they don't wash i knowledgeable regarding the needs to be maintained in my car, except for those people who wash my car. After the service of my car, they don't wash it until my service advisor is the one who cleans it for my convenience. I hope the manager educates the washer staff to follow the service advisor's guidelines to avoid customer complaints. More
My service advisor Mark was very thorough…. He was in constant contact with updated on my car… the mechanic sent a video update with future suggestions to look out for. My repairs were complete He was in constant contact with updated on my car… the mechanic sent a video update with future suggestions to look out for. My repairs were completed on time. My car was washed and looked great. More
Beautiful, clean, modern new space and service department. Aesthetically pleasing, convenient location. Service department was quick and communicative. department. Aesthetically pleasing, convenient location. Service department was quick and communicative. More
The services was just that excellent. Alex was very knowledgeable about the care of interest for me. I love the fact the service didn’t take up my whole day. Alex was very knowledgeable about the care of interest for me. I love the fact the service didn’t take up my whole day. More
Bijan in the sales department is the best of the best. This is the 5th Landrover he has gotten for me. He is honest, kind, patient and really cares about his customers. I cannot recommend him enough fo This is the 5th Landrover he has gotten for me. He is honest, kind, patient and really cares about his customers. I cannot recommend him enough for the best experiencing in buying or leasing a vehicle. You will be in great hands with him! The only reason i'm. not giving the dealership 5 stars is I think their service department could be more responsive. I've had a few recent experiences where they did not get back to me, did not have a proper answer to my questions and also transferred my call to a service adviser's voicemail that was away for 3 days. I think this department needs to work a little harder to take care of their customers. That being said, overall a great dealership! More