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Land Rover Encino - Service Center

Woodland Hills, CA

4.6
189 Reviews

189 Reviews of Land Rover Encino - Service Center

Sort by
November 18, 2022

Our service advisor, Megan Cantu, was fantastic. She was smart, efficient, communicative, honest, and friendly. She will be our point from here on if our car needs servicing. More

by darryltaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Cantu
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Nov 22, 2022 -

Land Rover Woodland Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Mark took great care of me when there was a problem with my appointment. Look forward to working with him again. More

by jakesteak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
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Nov 21, 2022 -

Land Rover Woodland Hills responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 08, 2022

My experience was amazing Robert was truly a pleasure to work with, amazing experience ! Thanks More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 16, 2022 -

Land Rover Woodland Hills responded

Hi Martin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 07, 2022

Came into the dealership with a screw in the corner of the tire. Being unrepairable, service was able to call over to their in house stock for a new tire. I was out the door within the hour. More

by dbalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My bad, I don’t recall his name. Older gentleman
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Nov 15, 2022 -

Land Rover Woodland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2022

Mark and Yesenia are excellent. I had a great experience. They were helpful and made my experience pleasant. I will recommend anyone to the Woodland Hills dealership. More

by allencarcamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
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Nov 08, 2022 -

Land Rover Woodland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Land Rover Woodland Hills and we hope to be of service again in the future.

November 01, 2022

Alex has been great in hearing my needs and getting me in and out quickly while attending to the matter. thank you Alex for the great customer service and your friendly attitude & approach More

by mike.kechichian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex at service
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Nov 08, 2022 -

Land Rover Woodland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Woodland Hills! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 24, 2022

This new dealership is so beautiful, and their customer service is excellent. So happy with them. More

by ffarzanehdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Astar (Service Advisor)
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Oct 31, 2022 -

Land Rover Woodland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2022

Brand new dealer, and great service I recommend to check it out. Employees are friendly. More

by haigannatalie
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joe service
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Oct 31, 2022 -

Land Rover Woodland Hills responded

Hi, thanks so much for the warm recommendation of the team here at Land Rover Woodland Hills. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2022

excellent service and customer service, drove 65 miles and passed few dealerships to get my Range Rover serviced by Woodland Hills Land Rover, highly recommend to everyone as for service and sales More

by mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Habibi, Lisa Parasrami
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Oct 31, 2022 -

Land Rover Woodland Hills responded

Hi, thanks so much for the warm recommendation of the team here at Land Rover Woodland Hills. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 19, 2022

The gentleman was helping me was NOT as professional and I had to look for him in order to retrieve my Keyes and was not informed that my car was done and etc More

by RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 25, 2022 -

Land Rover Woodland Hills responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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