Land Rover Encino - Service Center

I purchased my car at Lexus of Cerritos. I was told that the prepaid maintenance package I purchased could only be used at an Auto Nation dealership. Woodland Hills Land Rover is the clos I was told that the prepaid maintenance package I purchased could only be used at an Auto Nation dealership. Woodland Hills Land Rover is the closest to my home in Valley Village. I was surprised when they told me that they don't usually work on Toyotas but they would do the service. When I picked up the car, I asked if there were any recommendations. They responded that because they don't work on Toyota they don't look at other maintenance other than the oil change. I was kind of surprised. The service people were very kind and communicated well. I would hesitate to bring my car there for service other than for the prepaid maintenance. I just can't drive 50 miles to Cerritos for maintenance. More

Very responsive and timely with answers. Always ready to receive the vehicle and physical edifice is very slick Always ready to receive the vehicle and physical edifice is very slick More

This review is specifically about about the service department and Joseph, who was my advisor. He was able to get my car into service in an extremely busy and rainy day. He provided transportation to a department and Joseph, who was my advisor. He was able to get my car into service in an extremely busy and rainy day. He provided transportation to and from the dealership and had the car ready within 3 hours. Great guy and great experience which is not usually what you get at dealerships. More

Always helpful, on time, friendly and willing to help for anything! I’m very happy! anything! I’m very happy! More

Joe from service was such a pleasure to deal with. Amazing guy and fully satisfied! Amazing guy and fully satisfied! More

I visited the Land Rover Woodland Hills service center and was helped by Mark Shuler. He was very kind and professional, walked me through everything step by step, and kept me updated throughout the proce and was helped by Mark Shuler. He was very kind and professional, walked me through everything step by step, and kept me updated throughout the process via text messages. He took the extra time to look at my purchased vehicle protection plan to identify what services I had left. He made my experience very easy and even scheduled my next service appointment for the following year. More

Great service and car was done when promised. Contacted me about repairs and details on cost Contacted me about repairs and details on cost More

The service was great and thorough. I appreciate this, especially when additional work was required. I appreciate this, especially when additional work was required. More

They are relatively new to the area and I needed to bring my RR Sport in for service. Jack was my service rep and couldn't have been nicer and more thorough. Everything was done within reason and he let m my RR Sport in for service. Jack was my service rep and couldn't have been nicer and more thorough. Everything was done within reason and he let me know along the way what needed to be done. Would highly recommend this dealership and especially Jack for your LR service. More

Very professional updated me on the progress of the vehicle. Excellent service . Very accommodating. Robert was great vehicle. Excellent service . Very accommodating. Robert was great More