
Land Rover Woodland Hills
Woodland Hills, CA
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Very responsive and attentive to all details. Communication was excellent. Highly recommend Land Rover Encino Service and especially Service Advisor, Alex Astar. Communication was excellent. Highly recommend Land Rover Encino Service and especially Service Advisor, Alex Astar. More
Jack is the epitome of customer service. Delighted to hear there is a new dealership coming even closer to my home. Jack will always service my RR’s. Thank you Delighted to hear there is a new dealership coming even closer to my home. Jack will always service my RR’s. Thank you More
The sales team was very accommodating. The only issue was that I was told that the part I needed was in stock but when I got there it wasn’t. They did offer to pay for an Uber and delivere The only issue was that I was told that the part I needed was in stock but when I got there it wasn’t. They did offer to pay for an Uber and delivered my car to my office when it was done. More
My vehicle was in service for a recall part replacement. The service department always kept in touch with me. Provided status on my vehicle and what it needed to be repaired. The service department always kept in touch with me. Provided status on my vehicle and what it needed to be repaired. More
Their service is unbelievably bad! Every time you call them, you have to wait a long time for someone to answer; every time you want to make an appointment for a service, you have to w Every time you call them, you have to wait a long time for someone to answer; every time you want to make an appointment for a service, you have to wait until the next month! Even in an emergency when your tire is punctured by a nail, you'll have to wait a week for them to look after your car! I really regret leasing a car from this dealership. I change my car every three years, so I have dealt with many dealers and have never experienced such poor service! ! ! More
I had asked for a price quote over the phone and the salesman sent me back three different cars in the similar price range. Went in and test drove without any hassles. Very professional and honest. salesman sent me back three different cars in the similar price range. Went in and test drove without any hassles. Very professional and honest. More