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Land Rover West Houston - Service Center

Katy, TX

4.7
203 Reviews

203 Reviews of Land Rover West Houston - Service Center

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September 03, 2023

Great service in every department ! I will recommend them to anyone. Love the atmosphere and people's More

by bevansmith17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ingram
Sep 08, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2023

Great customer service! Very professional and welcoming staff. Jay Favorite is great, he’s very knowledgeable and he kept me updated on my vehicles status. More

by MLozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Sep 05, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 27, 2023

Exceptional service, and very helpful in answering my questions. All service advisors I’ve had have been knowledgeable and courteous. More

by Pjcruser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris and Jed
Aug 30, 2023 -

Land Rover West Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Service advisor, Morrison made my experience enjoyable one. Kept in touch with me and kept me updated throughout the process. When I mentioned about lower price I found at another dealership, without he More

by johnchoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morrison
Aug 30, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

Service agent very friendly, knowledgeable, and answered all my questions. Video walk-around by technician was very impressive Agent kept me aware of completion time. Agent also went to lengths to lo More

by Steve.svatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jedidiah
Aug 30, 2023 -

Land Rover West Houston responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 23, 2023

Outstanding service. Michael goes above and beyond to make the service experience smooth and accurate. More

by Moncayo Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Aug 29, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2023

I was very pleased with the service I received. I will definitely return in the future. More

by Jledet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahl
Aug 14, 2023 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2023

Really appreciate the service and extra touches at this location! We live in Austin, and decided to try Houston to see if the service would be better- and we’re not disappointed! They made every effort to More

by cadee wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Michael Nguyen
Aug 11, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 07, 2023

Had a late in the day tire issue resolved in a timely and efficient manner More

by Claussendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service rep was excellent
Aug 11, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Flawless service, great advisor (Morris Zelaya) everything worked just perfect. Would recommend to Range Rover owners More

by jcagoglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
Aug 09, 2023 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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