Land Rover West Houston - Service Center
Katy, TX
203 Reviews of Land Rover West Houston - Service Center
Great customer service! Very professional and welcoming staff. Jay Favorite is great, he’s very knowledgeable and he kept me updated on my vehicles status. Very professional and welcoming staff. Jay Favorite is great, he’s very knowledgeable and he kept me updated on my vehicles status. More
Service advisor, Morrison made my experience enjoyable one. Kept in touch with me and kept me updated throughout the process. When I mentioned about lower price I found at another dealership, without he one. Kept in touch with me and kept me updated throughout the process. When I mentioned about lower price I found at another dealership, without hesitation, he matched it making the entire process seamless. Thank you. More
Service agent very friendly, knowledgeable, and answered all my questions. Video walk-around by technician was very impressive Agent kept me aware of completion time. Agent also went to lengths to lo all my questions. Video walk-around by technician was very impressive Agent kept me aware of completion time. Agent also went to lengths to look up my extended warranty info which was not in the system. More
Really appreciate the service and extra touches at this location! We live in Austin, and decided to try Houston to see if the service would be better- and we’re not disappointed! They made every effort to location! We live in Austin, and decided to try Houston to see if the service would be better- and we’re not disappointed! They made every effort to make sure we were satisfied, including calls, video follow ups and even getting parts from other dealerships in a tight time frame. Hector in parts did an excellent job securing parts for us, while Michael Nyguen in service went above and beyond to make sure the job was done and we were happy. Awesome job, we will now be driving to your location every time we need service!! More