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Land Rover West Houston - Service Center

Katy, TX

4.7
203 Reviews

203 Reviews of Land Rover West Houston - Service Center

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October 24, 2023

I had the pleasure of visiting Land Rover West Houston, and I must say, it was an outstanding experience. Doug Ankeman, the Service Advisor who assisted me, deserves the highest praise. From the moment I a More

by btrangerover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ankenman
Oct 27, 2023 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 20, 2023

Cliente with more then two hours service should have a replace vehicle available while waiting More

by Supatiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 23, 2023 -

Land Rover West Houston responded

Hi Supatiago, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8906 to discuss what we can do to help.

October 16, 2023

Awesome, professional, courteous, above and beyond service from this dealereship! Really satisfied and happy. Don't forget the great coffee that they have for their clients. More

by Ben
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Oct 18, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Morris and the team did a great job with the maintenance on my Land Rover. More

by Mozz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zeleya
Oct 14, 2023 -

Land Rover West Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2023

very good service very help full I enjoyed the snacks provided very much amazing experience More

by Sarbdeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Annkerman
Oct 14, 2023 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2023

Land rover west houston is the place to go for your car shopping experience, they have all of them; the autobiography, range rover velar, range rover sport, range rover evoque, and the discovery and discov More

by kalinka2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Adetona, Melissa Sanchez, Brady Ingram
Oct 03, 2023 -

kalinka2018 responded

Excellent place, professional people!!!

September 25, 2023

The service was great and people were kind. Morris was excellent to keep me updated on the car issues and fix. Great service! More

by Claudia Galey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Sep 27, 2023 -

Land Rover West Houston responded

Hello Claudia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

Very Professionals and courteous! Mr. Morris is the personification of what customer service should be. He went above and beyond to make sure I could get the most benefits. I recommen More

by Edgar Barzaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Morris
Sep 22, 2023 -

Land Rover West Houston responded

Hi Edgar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover West Houston and we hope to be of service again in the future.

September 13, 2023

It's a beautiful store - very clean, a lovely waiting area with all the customer conveniences. Everyone is welcoming and accommodating. They had to order a part and that took longer than expected but it More

by Range Rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd and Martin
Sep 17, 2023 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2023

We were waited on by Morris. He is awesome, he is professional and respectful, knows his stuff. More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Sep 09, 2023 -

Land Rover West Houston responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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