Land Rover West Houston - Service Center

Fast service, excellent staff and clean facility. My go to location for servicing my suv. My go to location for servicing my suv. More

Promise kept: Appointment schedule 2 weeks in advance because a loaner car was needed. When I didn’t show up on time for the scheduled service due to an unforeseen situation, I received emails and a phon because a loaner car was needed. When I didn’t show up on time for the scheduled service due to an unforeseen situation, I received emails and a phone call reminding me of my visit. Nevertheless, when I arrived 4 hours later, to my surprise the loaner was still available. More

Brady in service provided excellence in customer care. He manages to get things done timely. He manages to get things done timely. More

Very attentive to detail. Morris in service was very thorough and extremely focused on treating us well Morris in service was very thorough and extremely focused on treating us well More

My service advisor Morris is so kind and makes sure I get what I need done. He manages to get things done fairly quickly and I trust he is getting me safely back on the road. what I need done. He manages to get things done fairly quickly and I trust he is getting me safely back on the road. More

The staff is attentive and respectful, the sales personal that was assigned to me was awesome, they walked me thru the purchase in a effective manner. The service staff can benefit of some better communicati that was assigned to me was awesome, they walked me thru the purchase in a effective manner. The service staff can benefit of some better communication More

Provided a loaner vehicle so I would not be inconvenienced. Waiting on a part and will go back once the part has come in. Friendly and professional. Brady in service took good care of my and inconvenienced. Waiting on a part and will go back once the part has come in. Friendly and professional. Brady in service took good care of my and communicated the progress of the vehicle. More

I couldn't be more impressed with the outstanding service I received. From start to finish, the experience was seamless and truly exceeded my expectations. Doug, my service advisor, was a true professional. I received. From start to finish, the experience was seamless and truly exceeded my expectations. Doug, my service advisor, was a true professional. His knowledge, expertise, and attention to detail were evident throughout the entire process. He ensured that my repair was handled with care and precision, and he kept me informed every step of the way. Doug's dedication to customer satisfaction made the entire experience stress-free and enjoyable. More

I had the pleasure of visiting Land Rover West Houston, and I must say, it was an outstanding experience. Doug Ankeman, the Service Advisor who assisted me, deserves the highest praise. From the moment I a and I must say, it was an outstanding experience. Doug Ankeman, the Service Advisor who assisted me, deserves the highest praise. From the moment I arrived, he displayed a level of professionalism and courtesy that is truly exceptional. His knowledge of Land Rover vehicles was impressive, and he took the time to address all my concerns and questions with patience and expertise. He went above and beyond to ensure my vehicle was serviced to the highest standards. Furthermore, his excellent communication skills informed me throughout the service process. He explained every step clearly and provided accurate estimates, making the entire experience transparent and stress-free. I genuinely appreciate his dedication to customer satisfaction. He made me feel like a valued customer, and his attention to detail in handling my vehicle's service needs was second to none. The exceptional service I received at Land Rover West Houston has undoubtedly earned my trust and loyalty. I wholeheartedly recommend this dealership and Doug to anyone seeking top-notch service for their Land Rover. Thank you for setting the bar high and exceeding my expectations. More

Cliente with more then two hours service should have a replace vehicle available while waiting replace vehicle available while waiting More