Land Rover West Houston - Service Center
Katy, TX
201 Reviews of Land Rover West Houston - Service Center
Dealership was clean, and staff members were very polite. Mr. Brady took care of my needs and went above & beyond to ensure my vehicle was back on the road in no time. Mr. Brady took care of my needs and went above & beyond to ensure my vehicle was back on the road in no time. More
I like my service agent but I don’t like the dealership or service dept. I waited over 2 weeks for a loaner and when I got there unfortunately we have no more loaners. Lexus and Chevy would never have tha or service dept. I waited over 2 weeks for a loaner and when I got there unfortunately we have no more loaners. Lexus and Chevy would never have that issue!! I don’t live close and set in the waiting area from 9:30-2something, unacceptable. More
Whenever we have to have service, they are always pleasant and helpful when dealing with them, with regards to repairs and maintenance on our vehicle. Aboveboard with any details associated with repa pleasant and helpful when dealing with them, with regards to repairs and maintenance on our vehicle. Aboveboard with any details associated with repairs More
Went in for routine service. Brady was excellent in explaining the issues my vehicle was having along with being transparent with pricing. I also loved that I was kept in the loo Brady was excellent in explaining the issues my vehicle was having along with being transparent with pricing. I also loved that I was kept in the loop about the progress of my vehicle. More
Best customer service ever! My service rep updated me daily and the courtesy car made things seamless. I highly recommend this dealership. My service rep updated me daily and the courtesy car made things seamless. I highly recommend this dealership. More
I recently switched to Land Rover West Houston after not getting satisfactory service at another dealer. Not only did they go out of their way to address my service issues in a timely manner, but they also getting satisfactory service at another dealer. Not only did they go out of their way to address my service issues in a timely manner, but they also identified a couple of safety issues that needed to be immediately addressed. Was very happy and pleased with the level and courtesy and service I received at Land Rover West Houston and will continue to have my vehicles serviced there. More
I have no regrets getting my Range Rover sport, they are exceptional and work in a timely manner. Great job. I would refer any one to them. exceptional and work in a timely manner. Great job. I would refer any one to them. More