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Land Rover West Houston - Service Center

Katy, TX

4.7
201 Reviews

201 Reviews of Land Rover West Houston - Service Center

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March 19, 2024

Dealership is always willing to help and assist with any needs. The team is always frigidly and delightful to provide the best customer service More

by Ikraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Mar 21, 2024 -

Land Rover West Houston responded

Hi Ikraa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 11, 2024

Dealership was clean, and staff members were very polite. Mr. Brady took care of my needs and went above & beyond to ensure my vehicle was back on the road in no time. More

by rtmallardcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Mar 15, 2024 -

Land Rover West Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 20, 2024

I like my service agent but I don’t like the dealership or service dept. I waited over 2 weeks for a loaner and when I got there unfortunately we have no more loaners. Lexus and Chevy would never have tha More

by eleciawheeler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brady
Feb 23, 2024 -

Land Rover West Houston responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8906 to discuss what we can do to help.

February 10, 2024

Whenever we have to have service, they are always pleasant and helpful when dealing with them, with regards to repairs and maintenance on our vehicle. Aboveboard with any details associated with repa More

by deman77095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Feb 13, 2024 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 02, 2024

Went in for routine service. Brady was excellent in explaining the issues my vehicle was having along with being transparent with pricing. I also loved that I was kept in the loo More

by Domsco44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Feb 05, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2024

Good customer service, my service advisor did a great job, alway giving update on the progress of of my car. More

by elioma2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 09, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

Very easy to deal with, all staff are very accommodating and quick to give service. More

by dutchzav5380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Dec 18, 2023 -

Land Rover West Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

December 13, 2023

Best customer service ever! My service rep updated me daily and the courtesy car made things seamless. I highly recommend this dealership. More

by HeatherA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Dec 15, 2023 -

Land Rover West Houston responded

Hello Heather, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Thanks for the recommendation, and have an amazing day!

December 09, 2023

I recently switched to Land Rover West Houston after not getting satisfactory service at another dealer. Not only did they go out of their way to address my service issues in a timely manner, but they also More

by tdbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Allen
Dec 12, 2023 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

November 30, 2023

I have no regrets getting my Range Rover sport, they are exceptional and work in a timely manner. Great job. I would refer any one to them. More

by heathersexius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember her name
Dec 04, 2023 -

Land Rover West Houston responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!