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Land Rover West Houston - Service Center

Katy, TX

4.7
201 Reviews

201 Reviews of Land Rover West Houston - Service Center

Sort by
June 04, 2024

Timely service and good communication. Dealership cares about your time spent waiting and Richard was excellent. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahl
Jun 07, 2024 -

Land Rover West Houston responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2024

My vehicle went in for service and ac problem still nit solved also service was $1201 dollars but dodge not clean inside the vehicle and all glass outside still dirty not a goid service at all after spendi More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jun 04, 2024 -

Land Rover West Houston responded

Hi Sam, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8906 to discuss what we can do to help.

Jun 04, 2024 -

Sam responded

Manager should call me to get thinks right but they too big to talk to customer your loss not a goid customer service at all

May 31, 2024

Great service. Great service advisor. Will definitely come back for all my future services thanks. More

by sonnybeicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Doug
Jun 05, 2024 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2024

I have been using Brady Ingram as my service professional for 6 years, he is amazing and always keeps me informed, is the quickest to reply to my messages and is helpful at every point of our interaction! More

by lthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
May 23, 2024 -

Land Rover West Houston responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2024

Took care of me quickly when I did not have an appointment. Everyone was very helpful. More

by kevinrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
May 16, 2024 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2024

My salesperson, Venessa, was great! I had a couple of service issues, but they were quickly addressed by Doug and the service manager. Hope, in service provided me with prompt, effe More

by dandmkazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa, Doug, Service Manager, Hope
May 12, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 20, 2024

My service advisor Doug was great! He took care of my service appointment and made for a seamless transaction! More

by Annsleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 22, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Brady has been nothing but amazing at helping me navigate any issue I have with my Discovery. He is always quick to reply and quick to get my issues taken care of! Even after the work is completed, he will f More

by Bobbijorakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Apr 20, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with Brady! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 01, 2024

My service manager Brady is always super helpful and prioritizes communication with me and getting my vehicle fixed as quickly as possible. More

by HoustonGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Apr 03, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 24, 2024

Polite , efficient , friendly and knowledable . Recieved truck back in a timely manner . Coffee available upon arrival More

by lindabonner1
Recommend Dealer
Yes
Employees Worked With
Morris service advisor
Mar 26, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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