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Land Rover West Houston - Service Center

Katy, TX

4.7
201 Reviews

201 Reviews of Land Rover West Houston - Service Center

Sort by
May 19, 2022

Great Service. Very knowledgeable and friendly people. Edwin was very Professional. it is always a pleasure. More

by marcelogiannone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
May 22, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2022

Edwin Viera is the consummate service advisor. He makes sure that every visit is handled professionally and meticulously. From the alerts before we arrive, the alerts while we are there, to the al More

by abrahamgeorge922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Viera
May 18, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

They are so friendly and professional with how they carry out their duties. They are so ready to help customerswith thier needs. Good job guys. More

by Iwaloye.iwaloye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Raymond
May 18, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2022

Worst experience never again. I was thinking because they are Land Rover west that the technician are well trained and supposedly knows about Range Rover but i was wrong. I kept b More

by asm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
EV
May 14, 2022 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

May 11, 2022

Great service. I had a flat tire under warranty and they had my Range Rover I and out quickly. Very pleased. More

by Flalani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name
May 13, 2022 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

My service manager, Christine Tennant could not be more helpful.and is always available for me when needed. More

by limey9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
May 10, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Best service I have received. Listens to your concern and then they take care of my car w/ 100% approval. Morris Zelaya kept me updated on the status and that made me know my car More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
May 07, 2022 -

Land Rover West Houston responded

Hi Jackson, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 02, 2022

Great and friendly service. Also, the shuttle service was was good, and I got a quick reply to all my questions. More

by LRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
May 06, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2022

Great service as always . .always quick and very professional..wouldn’t take my car anywhere else..thanks again More

by Claireward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tatum
Apr 29, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2022

Bad service, not communication with the customer. . take longtime Not wash the cars when pick up More

by Carlosv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service areas guys
Apr 29, 2022 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

May 04, 2022 -

Carlosv responded

I bring the Range Rover 3 time for a leak, they only refill, until last visit they took my Range Rover for 2 week to fixed it.. They gave me y car soo dirty inside and outside.. small like body shop inside..!!! I have had a deep clear in the car wash.. They installed a new antenna on the roof and its have a big gap.. its will be wet and leak sooner inside the car… Finally; after 2 year reporting a noice in the front wheel assembly (when I take it for maintenance ) they said, that they knew the problem in this kind of the car and now they will be order the parts but its will be take 4 to 6 months… now the SUV make a heavy noice and the car is 2018 with 30,000 miles. We really need a final solutions.. it is my wife car… Thank you

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