Back

Land Rover West Houston - Service Center

Katy, TX

4.7
203 Reviews

203 Reviews of Land Rover West Houston - Service Center

Sort by
June 24, 2022

The dealership is great and I enjoyed the service. Although I have to bring my truck back because the service light is coming on. More

by adrienne.lee16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 28, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

All work was done to a high standard, however check in and check out times were inexplicably long. More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jun 18, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

Edwin is the best and the service is Great. I love Land Rover jaguar west everything is great. More

by Earl Conway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 13, 2022 -

Land Rover West Houston responded

Hi Earl, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

June 08, 2022

Christine from the service team is AWESOME! !!! I had air leaking from my tire. I was able to make an appointment online for early Monday morning. Christine came out to greet me when I arriv More

by LisaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
Jun 09, 2022 -

Land Rover West Houston responded

Hi Lisam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

This branch is always clean and professional. Courteous staff. Our service advisor Edwin is the top. Spot on with there estimated time-frame. More

by Pam.woodroof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 08, 2022 -

Land Rover West Houston responded

Hi Pam, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 06, 2022

Christine did a great job communicating the major issue with my Discovery Sport. She worked with my insurance company to reduce the repair cost to me. She also arranged for a loaner during the entire proce More

by Compassjh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Jun 07, 2022 -

Land Rover West Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 05, 2022

I believe the service consultants are doing the best they can within the rules they have to follow. I got great service and continuous updates from Alejandro as my vehicle was serviced. A parts shortage More

by Darryl D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jun 06, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (281) 305-8906. We'd appreciate the chance to make your experience a positive one.

May 31, 2022

I've been going there for the past 3 to 4-yrs, since the JLR North dealership where I purchased the vehicle is too far from my home. Service was good, but this time it was great. I surely hope it stays th More

by Missybbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward
Jun 04, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

Brought in my car for an inspection without an appointment and they were able to get me in and taken care of. Very friendly team and pleasant waiting area. More

by Tbishop2401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
May 29, 2022 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 26, 2022

The dealership is immaculate, the service team is exceptional! I bought my Range Rover in for it’s annual check up (it’s free for my birthday). They changed the oil, rotated the tires, even replace More

by TexGal2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
May 29, 2022 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
17
...