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Land Rover West Houston - Service Center

Katy, TX

4.7
203 Reviews

203 Reviews of Land Rover West Houston - Service Center

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February 15, 2023

Immaculate environment-Service area, Bath rooms and waiting lobby; very courteous personnel; Waiting time very acceptable.. More

by JackieBV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quinones
Report | Print
Feb 19, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

I was provided with great service from drop off to pick up. My issue was resolved quickly and seamless. More

by LR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Motta
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Feb 12, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

I had an issue with my Discovery and I was assigned Louis as my service tech. He was very attentive and promptly responded to my inquiries. Hands down the best experience I have had with any service dept. More

by Jae Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
Feb 12, 2023 -

Land Rover West Houston responded

Hi Jae, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2023

Jay Favorite provided exceptional service when I had to bring my vehicle in for repairs. He kept me updated daily More

by kevinnguyen25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Report | Print
Feb 09, 2023 -

Land Rover West Houston responded

Hi, thank you for sharing your positive experience! Thank you so much for being one of our valued guests, and we look forward to your next visit!

February 07, 2023

Always a great experience. Morris goes above and beyond to ensure I am happy with the service. More

by jacob.andrewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
Report | Print
Feb 09, 2023 -

Land Rover West Houston responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover West Houston. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 06, 2023

My normal service rep wasn’t there, but Michael took care of me. He was quick even though I didn’t have an appointment, was informative and attentive. Thanks! More

by dshiggin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, also the Manager came by and asked if I needed anything
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Feb 08, 2023 -

Land Rover West Houston responded

Hi, we're happy you found Michael to be so supportive during your experience here at Land Rover West Houston. If you ever need help, just give us a call. Happy motoring!

February 01, 2023

This is the kind of dealership that you hope stays the same always. Great people, great culture, fabulous service, and great lounge areas for clients. I have never had a problem bringing a car into this More

by pwaveswave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Morris, Luis
Report | Print
Feb 05, 2023 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

Service at this dealership is always an excellent experience. Alejandro always goes above and beyond to provide outstanding service. More

by tonysean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Feb 05, 2023 -

Land Rover West Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover West Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

I HAD TO DRIVE 6 HOURS, BUT I HEARD YOU GUYS HAD THE BEST SERVICE... More

by Rosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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Feb 05, 2023 -

Land Rover West Houston responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

January 31, 2023

Really appreciate the professional service I received. "J" the Service Advisor was very helpful. I will definitely come back to this location for my future service & purchase needs. More

by charletfairs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"J" is the named he is known by
Report | Print
Feb 03, 2023 -

Land Rover West Houston responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

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