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Land Rover West Houston - Service Center

Katy, TX

4.7
203 Reviews

203 Reviews of Land Rover West Houston - Service Center

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April 06, 2023

Very good service and I don’t have to wait to long I am very happy More

by Yami_delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michel from services
Apr 08, 2023 -

Land Rover West Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 09, 2023 -

Yami_delgado responded

very good dealer and service I am very happy with the services.

April 05, 2023

Treated us with the utmost professionalism during drop off and pick up of our vehicle More

by Mark D
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Apr 08, 2023 -

Land Rover West Houston responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 31, 2023

They exercised care and professionalism in dealing with me, Mr Michael Nguyen was great. Thanks More

by Wilsyn
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Apr 05, 2023 -

Land Rover West Houston responded

Hi Wilsyn, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2023

When walking in the door, I'm always greeted and helped or at acknowledged and directed to waiting area. The dealership is clean and welcoming. More

by lcmurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro and driver Jose
Apr 04, 2023 -

Land Rover West Houston responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover West Houston. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 29, 2023

First time there and my experience was great from start to finish. My service advisor was top notch. More

by csim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Apr 01, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2023

3rd time bringing in my car for the same issue. There is a lack of follow through with the service advisor and management. Do yourself a favor and go to another dealership where they actually provi More

by IAMGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Mar 28, 2023 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8906 -- we hope to hear from you soon.

March 20, 2023

Took vehicle in to repair a major component of my coolant system. Once warrenty approval, the repair took a full day. The entire the advisor was professional with kn keeping me updated with the status. Good More

by starchild357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Mar 23, 2023 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

Land Rover West Houston has an excellent service team. I appreciate the courtesy, professionalism, and kindness that I receive when I visit to service my vehicle. More

by NAustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro (service advisor) and the service manager
Mar 21, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Jay is phenomenal at making the customer experience superior and was able to get me into service and handle my issue quickly. More

by ellielarae.eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 20, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Mike was really kind, knowledgeable, and helpful with the Range Rover service. The service took the time that it was told to me. More

by Laura Labrador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quinones
Mar 17, 2023 -

Land Rover West Houston responded

Laura, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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