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Land Rover West Houston

Katy, TX

Overview
Reviews
Vehicles
4.7
312 Reviews
Land Rover West Houston is the premier destination for all things Land Rover and Range Rover in the Greater Houston area, and is one of the largest Land Rover dealerships in Southeast Texas. Located in Katy between I-10 and S Fry Rd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Land Rover and Range Rover SUVs for sale, to our extensive pre-owned inventory, Land Rover West Houston has it all. Visit our website to learn more, and schedule a test drive today!
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20415 Katy Fwy

Katy, TX

77450

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Showing 312 reviews

April 27, 2022

Bad service, not communication with the customer. . take longtime Not wash the cars when pick up More

by Carlosv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service areas guys
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Apr 29, 2022 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

May 04, 2022 -

Carlosv responded

I bring the Range Rover 3 time for a leak, they only refill, until last visit they took my Range Rover for 2 week to fixed it.. They gave me y car soo dirty inside and outside.. small like body shop inside..!!! I have had a deep clear in the car wash.. They installed a new antenna on the roof and its have a big gap.. its will be wet and leak sooner inside the car… Finally; after 2 year reporting a noice in the front wheel assembly (when I take it for maintenance ) they said, that they knew the problem in this kind of the car and now they will be order the parts but its will be take 4 to 6 months… now the SUV make a heavy noice and the car is 2018 with 30,000 miles. We really need a final solutions.. it is my wife car… Thank you

April 21, 2022

Great service, open communication, and timely updates while vehicle was being serviced. Would recommend dealership to anyone needing service for Land Rover!! More

by jlandry812000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 24, 2022 -

Land Rover West Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Awesome staff and Great! Experience. Thanks for helping to get Range Rover Evoque lease within the time requested. More

by vrkasu2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Sojobi
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Apr 23, 2022 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Courteous fast and helpfully communicative. Communication is the key to keeping me happy when it comes to dealing with car service. It was nice to know I could reach out quickly via text if I More

by terry.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro ( Luis)
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Apr 23, 2022 -

Land Rover West Houston responded

Hi Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Always have a good experience at this dealer. Jose in the service department is wonderful. Nice people, great service! More

by Harleyrrobertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 23, 2022 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 17, 2022

Very proffesional and cordial. I was impressed. Good selection of coffee and beverges. Over all it is a very pleasent space. More

by ajazhai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Apr 20, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 16, 2022

Great experience overall at the dealeeshop. . our Sales team Larry and Daniel were very helpful More

by AR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liu
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Apr 20, 2022 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 16, 2022

My service representative, Christine, was very professional, knowledgeable, and courteous! It was a pleasure doing business with Christine. She is an asset to your organization. Thank you. Charlen More

by Cphilipsrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
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Apr 20, 2022 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

Morris is great! He responded quickly and made my first experience at this dealership an excellent experience. More

by bkiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
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Apr 18, 2022 -

Land Rover West Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Great dealership. Very attentive and always gets the work down promptly. The people are all very friendly and helpful. More

by Zizinialazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Viera
Report | Print
Apr 18, 2022 -

Land Rover West Houston responded

Hi, we are so happy to read such a great review about Land Rover West Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

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