Land Rover West Houston

We had a very pleasant experience with Robert White when buying our new Defender. We test drove a number of vehicles at the dealership. He was very knowledgeable about all of them but, he wasn't pushy. A ni buying our new Defender. We test drove a number of vehicles at the dealership. He was very knowledgeable about all of them but, he wasn't pushy. A nice combination. Once he understood what we wanted, he put us in exactly the right vehicle. He then helped us navigate through some rather absurd dealership "policies". His follow up after the sale has been excellent. More

I was on a mission and your Team Jay came to my rescue. Services was on time. Thank you so much everyone…., Services was on time. Thank you so much everyone…., More

I had a very pleasant experience with Michael Nguyen when brining my Velar into the dealership. He was very thorough when reviewing the issue and made recommendations to sustain the life of the vehicle's ba brining my Velar into the dealership. He was very thorough when reviewing the issue and made recommendations to sustain the life of the vehicle's battery. He also sent a video from the technician, Matt, who provided his walk around of the vehicle. Excellent service from both. More

Great service, however, “certified” is thrown around with minimal meaning. Just purchased with caution or make sure you buy the warranties. minimal meaning. Just purchased with caution or make sure you buy the warranties. More

I just picked up a 23 RRS and dealing with Julio has been nothing but a pleasure. The service department is really great too. I highly recommend seeing Julio and the team for any of your JLR needs! nothing but a pleasure. The service department is really great too. I highly recommend seeing Julio and the team for any of your JLR needs! More

I traded in my car and bought a Velar online. I did have to take my car to a nearby AutoNation to be evaluated before a final offer but that was reasonably simple. Buying the car online was simpl I did have to take my car to a nearby AutoNation to be evaluated before a final offer but that was reasonably simple. Buying the car online was simple - it did take a few days. But I didn’t have to drive 3 hours each way and I could get the car I wanted instead of compromising for something closer. I dealt with Donovan Thomas who was great and managed the process well! More

Excellent service from Michael Nguyen… Always courteous and transparent as to what’s going on with my vehicle and transparent as to what’s going on with my vehicle More

The staff was extremely friendly and helpful. Brady went above and beyond as always. JP was extremely knowledgeable and a delight to talk with. Brady went above and beyond as always. JP was extremely knowledgeable and a delight to talk with. More

During & before the purchase went well, but after completing everything the service level fell off and every issue/problem that has popped up has seemed like "it's your problem now..." completing everything the service level fell off and every issue/problem that has popped up has seemed like "it's your problem now..." More

Schedule process was easy and fast, the facility was clean and offered snacks and drinks, and offered car loans or shuttle clean and offered snacks and drinks, and offered car loans or shuttle More