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Land Rover Sudbury - Service Center

Sudbury, MA

4.9
401 Reviews

401 Reviews of Land Rover Sudbury - Service Center

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August 04, 2023

Worst experience ever with the service department. Almost as bad as buying the Range Rover in the first place. More

by Egal322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Yeomans
Aug 07, 2023 -

Land Rover Sudbury responded

I'm sorry to read about your experience with our service department. We strive for excellence in all areas of our business and it's clear we've missed the mark here. I'd like to personally assist you, so please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

August 04, 2023

We have been with Land Rover Sudbury for over a decade. They have a wonderful service department. Bryson went above and beyond to help us. More

by Carrie Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Aug 07, 2023 -

Land Rover Sudbury responded

Hey Carrie, it's great to know that Bryson and our team at Land Rover Sudbury have been able to consistently provide you with exceptional service experiences. Thank you for your loyalty! We'll see you next time, safe travels!

July 29, 2023

Excellent all around in service, approach and experience. Ryan and team are very courteous and attentive to detail. More

by Niki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Blaushield, Aya Badreddine, Ryan Yeomans
Aug 02, 2023 -

Land Rover Sudbury responded

Hey Niki, thank you for the great review! We're delighted to hear that Ryan and the team at Land Rover Sudbury provided you with excellent service. We'll see you next time. Drive safely!

July 28, 2023

Bryson and the service team were entirely focused on listening, diagnosing, and resolving an issue I was having with my vehicle. Repairs made and validated real time. Altogether the team operated wit More

by CPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding, Ryan Yeomans
Jul 28, 2023 -

Land Rover Sudbury responded

We're glad to know that Bryson and our service team at Land Rover Sudbury were able to help resolve the issue with your vehicle. We always aim for 100% customer satisfaction, so it's great to see we hit the mark! Thanks for sharing this positive feedback.

July 28, 2023

I had a fantastic experience. The service was quick and everyone was incredibly friendly and accommodating. The manager, Aya, exceeded my expectations. More

by kmoran99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan L , Aya Badreddine
Jul 31, 2023 -

Land Rover Sudbury responded

We're delighted to know you had a fantastic experience with Aya & the team here at Land Rover Sudbury! Thank you for the feedback and please don't hesitate to reach out if we can be of service again in the future!

July 21, 2023

Every time I go here I receive stellar service ( in all respects) Communication is also excellent More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson Paulding, Ryan Yeomans
Jul 24, 2023 -

Land Rover Sudbury responded

Thank you so much for your kind words! We are thrilled to hear that you have consistently received stellar service during your visits to Land Rover Sudbury!

July 21, 2023

Jonathan my service consultant was absolutely awesome. Keeping me informed and updated every step of the way. More

by kted14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 24, 2023 -

Land Rover Sudbury responded

We're so glad to hear that Jonathan provided you with excellent service! Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again at Land Rover Sudbury!

July 16, 2023

The team provided friendly service. They have returned car without delay and came in below the original estimate. More

by DSW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Jul 18, 2023 -

Land Rover Sudbury responded

Thank you for the positive feedback! We're pleased to hear that our team at Land Rover Sudbury provided friendly service and got your car back to you promptly. We appreciate your business and hope to see you again!

July 15, 2023

This was my first annual maintenance appointment for my Land Rover Discovery and I had several questions prior to and during the appointment. Every question was answered kindly and thoroughly. Amazing cust More

by Kat H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aya Badreddine - Service Manager, Ryan Yeomans
Jul 18, 2023 -

Land Rover Sudbury responded

Hi Kat, thank you for choosing Land Rover Sudbury for your first annual maintenance appointment! We're delighted to hear that our team provided amazing customer service. Your satisfaction is our top priority, and we look forward to serving you again. Drive safely!

July 02, 2023

The dealership did a great job getting my car into service in a timely manner and did a great job on my car. More

by fatboy8696
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
Jul 05, 2023 -

Land Rover Sudbury responded

Thank you for the great review! We're pleased to hear that Land Rover Sudbury provided you with prompt and excellent service. We appreciate your business and hope to see you again in the future!

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