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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
439 Reviews

439 Reviews of Land Rover Sudbury - Service Center

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August 14, 2025

Matt in the iservice department is very helpful, attentive, knowledgeable and good to work with. More

by Kjr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Matthew was amazing sale person, i felt very safe and secure with all the information that was given to me. I would definitely have him work on my truck anytime. Great work Matthew. More

by Sexypat4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Land Rover Sudbury responded

Thank you for sharing your great feedback about Matthew, we’ll be sure to pass it along! We appreciate your business and your five-star review will be shared with him. Obrigado por escolher o Land Rover Sudbury!

July 25, 2025

Communication could be better. I picked up my vehicle, the gas was on reserve, eventually they agreed to fill it. The running boards were not working when I picked it up, they wer More

by Dstcyr72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luiz Augusto Angelo
2.0
This rating includes all reviews, with more weight given to recent reviews.
John McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience. It sounds like there were several issues during your visit, and I apologize for any inconvenience caused. We strive to provide clear communication and timely service, so it's concerning to hear about these challenges. Please reach out when you have a moment; we’d love the opportunity to address this directly with you. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

July 22, 2025

Matthew was helpful, knowledgeable and extremely professional during check in. Only service experience I’ve ever had where the service advisor didn’t try to sell me something I didn’t need or want. More

by Gsherbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience with Matthew and our team! We appreciate your business and hope to see you again at Land Rover Sudbury. Safe travels!

July 20, 2025

I brought my Range Rover in for service and had the absolute pleasure of working with Stacia. From start to finish, she was incredibly thorough, professional, and kind. She made sure I had everything I More

by greenshannen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience! We are thrilled to hear that Stacia and the team went above and beyond to assist you and we will make sure they receive this outstanding feedback. See you next time here at Land Rover Sudbury!

July 17, 2025

Derek was awesome. Got me in and out with a loaner car very quickly. Very professional staff More

by Dan Magaletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tokok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Land Rover Sudbury responded

Dan, thank you for the fantastic feedback! We're happy to hear Derek made your visit an efficient one and we hope you won't hesitate to reach out if our Land Rover Sudbury team can assist you again in the future!

July 16, 2025

As always the dealership went out of their way to satisfy my needs. Stacia was knowledgeable and did a great job. More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Land Rover Sudbury responded

Thank you for sharing your feedback about Stacia! We'll be sure to pass this along and look forward to seeing you again! - Land Rover Sudbury

June 27, 2025

Excellent service ! ! A great team who always go out of their way to help and explain everything in detail. Stacia was outstanding !!! Ive not dealt with her before More

by Mlhancock2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience with us! We're delighted to hear that Stacia and our team at Land Rover Sudbury provided excellent service. It's great to know her communication made a positive impact on your visit. We appreciate your support!

June 27, 2025

Great commication and updated info. Knows the buisness and confident with customers questions and pricing More

by Dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Land Rover Sudbury responded

Thank you for the fantastic feedback! We're glad to hear that our team at Land Rover Sudbury provided excellent communication and support. We appreciate your trust in us!

June 25, 2025

Customer service was excellent. The service department is top-notch. They are professional, timely, and clearly communicate the status of the vehicle throughout the repair process. More

by Cameron M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Land Rover Sudbury responded

Cameron, we're delighted to hear that our service team at Land Rover Sudbury has impressed you with their professionalism and communication. Thanks for the kind words!

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