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Land Rover Sudbury

Sudbury, MA

4.8
1,133 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,133 reviews

February 21, 2023

After several communications with this dealer, I made an appointment to see a 2016 Range Rover. When I arrived, the sales manager said they had just sold the car an hour before. I was told they tried to cal More

by jeff
Recommend Dealer
No
Employees Worked With
Melissa Prochnow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Kszepka
Feb 22, 2023 -

Land Rover Sudbury responded

Thank you for the review, Jeff. On behalf of our team, I sincerely apologize for any frustration or inconvenience this experience caused for you. Please contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

Feb 22, 2023 -

jeff responded

That's the standard answer folks. Maybe the time to apologize would have been after I abruptly left your dealership because your sales manager lied to my face? That wasn't going to happen though was it. No, it's the standard answer given when they have no real choice but to give one.

February 19, 2023

We have been in this dealership for few years and the people there are very nice and very helpful with any issues with your car. More

by Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Feb 21, 2023 -

Land Rover Sudbury responded

Thank you so much, Callahan! We look forward to seeing you again! - Land Rover Sudbury

February 19, 2023

The service was excellent and timely. The staff were very friendly and helpful. Great service. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Feb 21, 2023 -

Land Rover Sudbury responded

Thank you for visiting Land Rover Sudbury, Becky! Our team hopes to see you again next time!

February 18, 2023

Once again service at the LandRover Sudbury dealership goes above and beyond to exceed expectations. My service advisor was Bryson. I had my vehicle towed to the dealership because I had a light pop up th More

by Kwesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Aya Badreddine, Bryson Paulding
Feb 20, 2023 -

Land Rover Sudbury responded

Thank you for trusting Land Rover Sudbury with the care of your vehicle! We're so glad Bryson & the team continue to earn your support and we'll be sure to pass along this fantastic feedback to them. Thanks again for the kind words and we'll see you next time!

February 14, 2023

They have Great customer service , they are so helpful. They gave you an update very 10 minutes More

by Sonny Say
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
Feb 14, 2023 -

Land Rover Sudbury responded

We appreciate the shoutout to our team, Sonny! Thank you for coming to Land Rover Sudbury!

February 14, 2023

We have been thrilled with Bobby Wendler from the service department at LR Sudbury. Bobby is incredible knowledgeable, reliable and he truly cares about his customers - making sure service details are well c More

by RRSport33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Land Rover Sudbury responded

Kelly & Ashley, thank you so much for taking the time to share this kind review - Bobby will be thrilled to hear it! All of us here at Land Rover Sudbury are grateful for your support and look forward to your next visit. Take care!

February 13, 2023

Great job quality work service manager went above and beyond to make sure I understood what was going on and even got the problem fix faster than the expected time frame I can’t thank her enough More

by ckotkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ida
Feb 15, 2023 -

Land Rover Sudbury responded

Thank you for trusting the Land Rover Sudbury team with your vehicle! We appreciate the kind review and hope you won't hesitate to reach out if we can be of service again in the future!

February 09, 2023

Great Experience all around. From the moment of my arrival to picking up my serviced vehicle, Ryan was superb. His attention to detail and professionalism shines through. Exactly More

by AJ9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
Feb 09, 2023 -

Land Rover Sudbury responded

Thanks for the five stars! We're glad to hear that Ryan and the five stars! We're glad to hear that your visit with us here at Land Rover Sudbury was such a positive one. We hope to see you back!

February 07, 2023

Manny is so professional and a pleasure to do business with. He went out of his way to get me a ride to the dealer and overall kept me informed during the entire process! More

by Carlatavares620
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
Feb 07, 2023 -

Land Rover Sudbury responded

Thank you for your review, Carla! We're so happy that Manny provided you with exceptional service! We look forward to seeing you next time at Land Rover Sudbury!

February 07, 2023

Always responsible. Always efficient. Always accommodating and helpful and very friendly and easy to work with More

by ginny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June Robinson, Ryan Yeomans
Feb 08, 2023 -

Land Rover Sudbury responded

Thank you so much for the kind words, Ginny! We hope you visit us for your vehicle's first oil change! - Land Rover Sudbury

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