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Jaguar Land Rover Spokane - Service Center

Spokane, WA

4.7
102 Reviews

102 Reviews of Jaguar Land Rover Spokane - Service Center

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August 12, 2022

Everyone I've dealt with in Service and Parts go above and beyond to exceed my expectations. It's a busy place and needs a facilities upgrade, but I'm really happy AutoNation continues as a Volvo authoriz More

by ian.daddio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, others
Aug 16, 2022 -

Land Rover Spokane responded

Hi, thank you so much for your positive comments about Jaguar Spokane! We do hope we can be of assistance in the future. Take care!

August 06, 2022

The people at this dealership are always very welcoming and professional. I always appreciate when I pick up my vehicle after a service that it looks brand new More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Meador. The young lady that set up our service appointment was very helpful as well
Aug 09, 2022 -

Land Rover Spokane responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Kylee is great! Good communication and very detailed follow up. Knowledgeable of my Range Rover Sport and it’s issues. She always makes sure I have a loaner vehicle. More

by Akersdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee,Lori
Aug 01, 2022 -

Land Rover Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Aug 01, 2022 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 22, 2022

The waiting room for the service department is not great when you have to wait for over two hours. Bathroom is not near by, no vending machines, or charging station for electric devices. More

by jhcsallopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Kylee Hosking
Jun 24, 2022 -

Land Rover Spokane responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 590-0762 -- we hope to hear from you soon.

Jun 24, 2022 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Service and recall done at the same time. It took longer than anticipated, so I was offered a loaner car which was very useful. Kylee had reserved the car just in case. Paul was very helpful More

by Tamara B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clift, kylee
Jun 11, 2022 -

Land Rover Spokane responded

Hi Tamara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 07, 2022

We had a great experience here. They were ready for us when we arrived. They were able to provide us with a loaner car for our four hour wait, which was a nice bonus because we ha More

by happy_abode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember
Jun 08, 2022 -

Land Rover Spokane responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 27, 2022

My experience at Land Rover Spokane has always been on exceptional quality in terms of service and work completed! More

by cpariseau55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Kylie
May 29, 2022 -

Land Rover Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2022

Although I have not experience dealing with the Sales Team, I do however have the greatest experience with the Service Team. We have a 2017 Range Rover LWB (Long Wheel Base) and the Service Team always t More

by MJgolfgirl67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine and Kylee
May 12, 2022 -

Land Rover Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 04, 2022

Great service easy to deal with and everyone was very helpful. Kaylee was awesome !! They did a very good job and even cleaned my vehicle was so happy. Thanks again Landrover Spokane More

by manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee
May 06, 2022 -

Land Rover Spokane responded

Hi Manny, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Spokane! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2022

Showroom is good. Service area looks like it was built in the 1920s and the waiting area in service was no where near what a Jaguar standard should be. People who work More

by mdmyhre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 29, 2022 -

Land Rover Spokane responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!