Jaguar Land Rover Spokane - Service Center
Spokane, WA
102 Reviews of Jaguar Land Rover Spokane - Service Center
For a high-end land rover dealership, the facility feels like it is a 3rd world country after a bombing totally rundown and dirty The staff and mechanics are excellent aside from there poor working cond like it is a 3rd world country after a bombing totally rundown and dirty The staff and mechanics are excellent aside from there poor working conditions. paul clift service writer was amazing not sure of my mechanics name but he did a great job as well. More
I really enjoyed working with Paul. He was very through and answered all my questions and then some. He checked in with me multiple times regarding the progress on my vehicle and was ab He was very through and answered all my questions and then some. He checked in with me multiple times regarding the progress on my vehicle and was able to quickly repair a lingering problem we were having with the car. I have several other cars that are not Jaguar products, but am hoping I might be able to bring them to Paul Clift when work is required. He tells you what needs to be done, he is upfront about the costs and you are treated with the greatest courtesy and respect. Thank you Paul! More
Love dealing with the services department they are always so helpful and professional they even sent me a video of what was wrong with my car so nice to see thank you guys. so helpful and professional they even sent me a video of what was wrong with my car so nice to see thank you guys. More
Paul Clift the service writer is thorough, friendly, and very helpful. Quickly reviewed my Volvo XC70 records and made wise recommendations. Paul Van Doren the mechanic is the very best on Volvos. My only r very helpful. Quickly reviewed my Volvo XC70 records and made wise recommendations. Paul Van Doren the mechanic is the very best on Volvos. My only regret is this dealer abandoned the Volvo dealership. More
Very customer oriented. Great service department. Quick response on roadside service and professional service technician. Great service department. Quick response on roadside service and professional service technician. More
Paul was very kind, friendly and only did the necessary work that needed to be done. He remembers me and my car and I find that really helpful. work that needed to be done. He remembers me and my car and I find that really helpful. More
The service department always treats me well and provides great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations, analysis and advice. I never have felt like he or the department is trying to upsell service just to generate revenue. That kind of honesty can be hard to find these days! When I am flying in or out of town, the dealership is always happy to pick me up and drop me off at the airport and service my car while I am gone. On this last trip the dealership general manager himself picked me up at the airport! Clearly the good service mentality starts at the top. Great people! More
They keep you up to date during the service/repair process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. More