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Jaguar Land Rover Spokane - Service Center

Spokane, WA

4.7
102 Reviews

102 Reviews of Jaguar Land Rover Spokane - Service Center

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January 12, 2023

The only place I'll take my Land Rover. Kylie is great and everyone is professional and courteous. More

by ryoung2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie, Matt
Jan 17, 2023 -

Land Rover Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Jan 18, 2023 -

Land Rover Spokane responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Spokane. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 23, 2022

For a high-end land rover dealership, the facility feels like it is a 3rd world country after a bombing totally rundown and dirty The staff and mechanics are excellent aside from there poor working cond More

by buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
paul clift
Dec 26, 2022 -

Land Rover Spokane responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-0754 to discuss what we can do to help.

Dec 26, 2022 -

Land Rover Spokane responded

Hi Buddy, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (509) 590-0762. We'd appreciate the chance to make your experience a positive one.

December 22, 2022

I really enjoyed working with Paul. He was very through and answered all my questions and then some. He checked in with me multiple times regarding the progress on my vehicle and was ab More

by MPRICE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clift
Dec 26, 2022 -

Land Rover Spokane responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 26, 2022 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 18, 2022

Love dealing with the services department they are always so helpful and professional they even sent me a video of what was wrong with my car so nice to see thank you guys. More

by Holablume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 20, 2022 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2022

Friendly service, happy to explain everything and offer guidance on what might be needed in the future to plan ahead. More

by Crashkitten
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 12, 2022 -

Land Rover Spokane responded

Hello , thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 04, 2022

Paul Clift the service writer is thorough, friendly, and very helpful. Quickly reviewed my Volvo XC70 records and made wise recommendations. Paul Van Doren the mechanic is the very best on Volvos. My only r More

by banielsen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
See my comments above.
Dec 06, 2022 -

Land Rover Spokane responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Dec 06, 2022 -

Land Rover Spokane responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Spokane. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2022

Very customer oriented. Great service department. Quick response on roadside service and professional service technician. More

by evelyn.v.fillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clift , service advisor
Dec 06, 2022 -

Land Rover Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 06, 2022 -

Land Rover Spokane responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2022

Paul was very kind, friendly and only did the necessary work that needed to be done. He remembers me and my car and I find that really helpful. More

by ljnwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, TJ, Ashley
Nov 24, 2022 -

Land Rover Spokane responded

Hi, thank you for your kind review; we are happy to pass along your comments to Paul here at Jaguar Spokane! Feel free to stop by if you ever need any more help.

September 14, 2022

The service department always treats me well and provides great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations More

by twopepjds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee, Paul
Sep 18, 2022 -

Land Rover Spokane responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 18, 2022

They keep you up to date during the service/repair process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Multiple service team members
Aug 23, 2022 -

Land Rover Spokane responded

We are pleased to hear you had such a positive experience with us, Jeff! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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