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Jaguar Land Rover Spokane - Service Center

Spokane, WA

4.7
102 Reviews

102 Reviews of Jaguar Land Rover Spokane - Service Center

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February 16, 2024

DO NOT buy a car from this dealership, unless you plan to have it serviced elsewhere! My 2021 Velar needs the brakes replaced. When I called to inquire about making an appointment, I was told that the parts More

by jlroof
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Appointment girl
Feb 23, 2024 -

Land Rover Spokane responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 590-0762. We hope to hear from you.

February 11, 2024

Not as friendly and accommodating as dealership was in 2022. Changed location of service dept and personnel. Got job done but different vibe. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 13, 2024 -

Land Rover Spokane responded

Cindy, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (509) 590-0754. We would appreciate the chance to turn your experience around.

Feb 13, 2024 -

Land Rover Spokane responded

Hello Cindy, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 15, 2024

The 40,000 mile service was completed throughly and our 2020 Volvo XC90 is running very well. The staff was courteous and efficient. We are very satisfied and will return for the 50,000 mile service. More

by Kenm_3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul the service advisor and Paul the master mechanic
Jan 19, 2024 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 19, 2024 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 12, 2024

I was able to get in the same day for light bulb replacement, they also fixed my sunglasses holder. Love the service, and all who greeted me were very warm, positive and welcoming. My golden retriev More

by Art4racing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Beck
Jan 15, 2024 -

Land Rover Spokane responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 10, 2024

Called for service on a Tuesday and they were able to take the vehicle next day. Service was quick and I had the car back in a few hours. Highly recommend Jaguar of Spokane. More

by GJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 13, 2024 -

Land Rover Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Jaguar Spokane and we hope to be of service again in the future.

December 02, 2023

your service manager Paul was very professional and courteous. Never a problem in the whole ordeal. More

by snyderdon71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clift
Dec 05, 2023 -

Land Rover Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 27, 2023

Very nice dealership with an extremely courteous service dept. Paul is a great guy and has looked out for us for years. Thanks guys!!! More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 30, 2023 -

Land Rover Spokane responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Spokane! Feel free to stop by if you ever need any more help.

Nov 30, 2023 -

Land Rover Spokane responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Spokane. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Very helpfull and knolegeble. Went above and beyond to help me out with a probel with my car. More

by tayloz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Beck
Nov 24, 2023 -

Land Rover Spokane responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2023

Good service provided by dealer representatives, provided transportation and were very attentive, only I wish they had Moore ability to wash my vehicle More

by larrydwyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 14, 2023 -

Land Rover Spokane responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2023

My Volvo XC-70 has been maintained by these experts at Jag/LR in SPOKANE , WA For the last thirteen years they have kept my car in top condition and performance. Their technical expertise and genuine Vol More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clift
Nov 14, 2023 -

Land Rover Spokane responded

Hi Frank, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover Spokane. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Nov 14, 2023 -

Land Rover Spokane responded

Hi Frank, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Jaguar Spokane. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!