Jaguar Land Rover Spokane - Service Center

Highly recommend Land Rover Spokane. Our experience there has been great. Ryan K. & Cale B are both helpful with no pressure. Ryan is extremely knowledgeable about these vehicles. Our experience there has been great. Ryan K. & Cale B are both helpful with no pressure. Ryan is extremely knowledgeable about these vehicles. More

Angela is very helpful and friendly, kept me informed and gave me service options that best suited me and my vehicle. No loaner vehicles available is a bit inconvenient, but not a deal breaker. gave me service options that best suited me and my vehicle. No loaner vehicles available is a bit inconvenient, but not a deal breaker. More

Worked me into a busy schedule with data upgrades to get me on the road me on the road More

I have experienced excellent customer service and excellent mechanical maintenance over the past nine years at this dealership. I drive all the way from Missoula to Spokane because the team is knowl excellent mechanical maintenance over the past nine years at this dealership. I drive all the way from Missoula to Spokane because the team is knowledgeable, profesional, and quick. More

Dealership was on time and did everything they said was needed for this service on my vehicle. needed for this service on my vehicle. More

The Staff was very professional and helpful. I had an issue with 1 of my key fob close to the end of my warranty and Jaguar service took care of it. Above and beyond with smiles. I had an issue with 1 of my key fob close to the end of my warranty and Jaguar service took care of it. Above and beyond with smiles. More

We have had good service experiences in the past, but our recent visit did not meet our expectations. We drove 6 hrs from out of state for our scheduled appt, which consisted of two open recalls and new brak recent visit did not meet our expectations. We drove 6 hrs from out of state for our scheduled appt, which consisted of two open recalls and new brake pads for our 2023 Range Rover. The dealership was aware of the work we needed done. I even called to confirm the warning on the dash was for worn brake pads. We stayed in Spokane overnight, and arrived earlier than our 8:30 appt. At check-in, we were told our car would be ready early afternoon. We hadn’t heard anything by 3:30, so my husband went to the dealership to wait… assuming our car had to be close to finished. He waited two hours, and when our car was returned at 5:30, he was told they didn’t fix the brakes because they didn’t have the parts. Our receipt shows that we denied brake service, which my husband disputed at the dealershiip. He was told that was the only way to handle it in the service software. So we drove away with our brake pad warning light still on and our car unwashed. Now we will need to find a local service option to get our brakes repaired, as we can’t make another two night trip anytime soon. More

Great staff and very knowledgeable about every question I had about my 2018 LR Discovery. Highly recommend! had about my 2018 LR Discovery. Highly recommend! More

Had appointment for 2 months. Dropped car at 8:00 am back to pick up car at 5:30 pm. Did not resolve any concerns. Had car entire day no work performed. Absolutely disappointed. S Dropped car at 8:00 am back to pick up car at 5:30 pm. Did not resolve any concerns. Had car entire day no work performed. Absolutely disappointed. Second attempt to resolve same issue. No resolution. Total waste of time. Why have an appointment if no one will touch the car. Headed to Bellevue where i purchased the car. More

Amazing customer service! I love the attention to detail when it came to the inspection on my vehicle. I love the attention to detail when it came to the inspection on my vehicle. More