Land Rover Southwest Houston

Good services Good service reps ,friendly, courteous ,knowledge and helpful. this 25 words minimum is too long for a survey. cannot always have words of 25 all th Good service reps ,friendly, courteous ,knowledge and helpful. this 25 words minimum is too long for a survey. cannot always have words of 25 all the time More

Spring Car Service Clinic I had made an appointment the previous week for their car service clinic. My appointment time was 1:00pm and the reservationist asked that I be there I had made an appointment the previous week for their car service clinic. My appointment time was 1:00pm and the reservationist asked that I be there 15 minutes prior. So, I show up before 12:45 and wait to be served at 1:00pm. That did not happen. My service agent did not approach me until near 2:00pm. I was finally done and out of there by 3:15. So, I miss 3 hours of work for a 1 hour service. Why take appointments if you are not going to honor them? The service center should have enough staff to cover the work that has been scheduled. This is not the first time that I have had issues with the service center wait times. This is one reason I no longer take my Volvo there for service. I may not take it there again for their service clinics in the future. More

Exellent Experience Joseph was a pleaseure to work with on my used car purchase. He was polite and very professional. He made the buying process very comfortable. Joseph was a pleaseure to work with on my used car purchase. He was polite and very professional. He made the buying process very comfortable. More

No pressure. Great service John has more knowledge and history of these products than anyone at any of the dealerships I visited. He makes the process a pleasant experience. I John has more knowledge and history of these products than anyone at any of the dealerships I visited. He makes the process a pleasant experience. I would recommend this dealership and John to anyone. More

Exactly what I wanted and asked for I had a bad experience at Land Rover Central in Houston. So I went to Southwest, knowing they are the same company and I explained the service was poo I had a bad experience at Land Rover Central in Houston. So I went to Southwest, knowing they are the same company and I explained the service was poor. I spoke with Bojan Secerkadic - he was quick, efficient, friendly and most of all listened to all my needs - and delivered! I worked with Ana Diaz on the financing and she explained everything and answered all my questions. I was in and out quickly and efficiently, which is always nice when purchasing or leasing a vehicle. I would highly recommend Bojan and Ana to anyone looking for a great car buying experience. I'll be going back to them for sure. More

Nice Experience! During this past Super Ball weekend, I traded in my 2005 LR3 with a Range Rover Sport. My family has driven Land Rovers before so I was already sold During this past Super Ball weekend, I traded in my 2005 LR3 with a Range Rover Sport. My family has driven Land Rovers before so I was already sold in the powerful engine, spacious and safe SUV's that Land Rover offers. The high light of my experience was Bojan, Very professional, knowledgeable and pleasant sales consultant. The young lady who he assigned to help me in the finance department was also nice and caring trying to find me the right loan term. Very friendly staff! I had already been shopping around for a couple of weeks at different dealerships and I wasn't sure about driving all the way to South West Freeway LR dealership to continue to look for more options..... but I'm glad I did because it was WORTH IT!!! Thanks again Bojan! More

This is my second vehicle to purchase from this dealership. Bernard went out of his way to ensure we test drove and found the vehicle we were wanting to purchase. All of the folks were friendly, it was a great Bernard went out of his way to ensure we test drove and found the vehicle we were wanting to purchase. All of the folks were friendly, it was a great experience. More

Bought a Range Rover After a less than welcoming experience at the Land Rover Dealership on Old Katy Rd, I decided to visit the Southwest Fwy location. I was greeted immed After a less than welcoming experience at the Land Rover Dealership on Old Katy Rd, I decided to visit the Southwest Fwy location. I was greeted immediately by Boyan. He was friendly and helpful. I could tell he knew what he was talking about AND he wasn't pushy. He listened carefully to my needs, and made an effort to identify the vehicle the best met my needs. I strongly recommend Boyan Secerkadic. More

Bojan is wonderful, others are ok Bojan S. was wonderful throughout he entire buying process. There was another gentlemen who would give me unnecessary attitude and bias. Bojan was ext Bojan S. was wonderful throughout he entire buying process. There was another gentlemen who would give me unnecessary attitude and bias. Bojan was extremely professional, courteous, and helpful More

The dealership that listens to the customer Finally a dealership with staff that is knowledgeable with the product that they are selling! Jesus Phillips contacted me via email to respond to an Finally a dealership with staff that is knowledgeable with the product that they are selling! Jesus Phillips contacted me via email to respond to an online inquiry I placed. His knowledge of the products offered and true concern for finding what we were looking for in a car was impressive. He recommended different vehicles from various brands at the dealership that could fit the bill of what our must have list was as well as keeping us in the budget we wanted. The general mood of all the employees in the dealership was upbeat and professional. They worked together like a well oiled machine. Jesus didn't miss a beat. He met our every need and was truly exceptional to work with. This was one of the first car buying experiences that I can say, "yes, we would highly recommend this dealership and this sales person!" Thank you also to ,Jimmy, the manager who invests in his staff and is available and personable to the customer throughout the process, not just in the end when you make the deal. More