Land Rover South Bay - Service Center

The service is always excellent at this dealership very helpful. It’s always a positive experience helpful. It’s always a positive experience More

I want to say my Rep Even was great. His customer service was great and he did a good job and commutating and was very knowledgeable about my warranty and what was covered and not cover His customer service was great and he did a good job and commutating and was very knowledgeable about my warranty and what was covered and not covered. But I was very disappointed with Land Rover/Jag as a company for not having a loaner car. I was without a car for 7 days. I had to rent a car and pay out of my own pocket. I have had a Mercedes and BMW. My wife has a BMW and we both have needed loaner cars before and had no issues with getting him. My wife had a loaner car for almost two months with BMW due to some issues with her car. I don’t understand how we pay for a luxury brand, high car payments and maintenance and yet I had to be without a car. It’s just unacceptable . I was told the job on my car was a big engine job and would take time. I called daily and it was never a loaner car available. I missed two days of work. I finally rented a car. On top of that my car wasn’t even able to get serviced due to me needing a car and not wanting to keep paying for a rental daily I picked up my car once’s the engine job was done. So now I have to go back for the regular oil/ fluid service. If I could give this location no stars I would. More

I like that service representative are attentive and very knowledgeable about my car and can answer all my questions. Very comforting. Excellent service!!!! knowledgeable about my car and can answer all my questions. Very comforting. Excellent service!!!! More

Always treated with respect. Evan was a professional, congenial service advisor, and had my problem looked at immediately. Excellent repair! Evan was a professional, congenial service advisor, and had my problem looked at immediately. Excellent repair! More

Very friendly and knowledgeable staffs. Especially Evan and Tom always provide exceptional service and efficiency take care the problem. Especially Evan and Tom always provide exceptional service and efficiency take care the problem. More

I don’t like the customer service from this dealership at all. No appointments on time no car rental not returning your call back. all. No appointments on time no car rental not returning your call back. More

2nd time that I went to get my vehicle serviced and nothing but amazing service. Steven Ross was very helpful when it came to helping me. 100% recommend this dealership. nothing but amazing service. Steven Ross was very helpful when it came to helping me. 100% recommend this dealership. More

They never disappoint! Land Rover South Bay are always honest and give excellent customer service ! I towed my car in not knowing what was wrong and the problem was diagnos Land Rover South Bay are always honest and give excellent customer service ! I towed my car in not knowing what was wrong and the problem was diagnosed and fix within 48 hours!! You guys are the best! Especially my service provider Steven! ☺️☺️☺️☺️keep Up the good work ! More

The staff especially Luis at so incredibly helpful and kind. They take care of all my needs and then some for my 2022 Jaguar F-Type. I couldn't be happier and more grateful to Luis and Land Rover South kind. They take care of all my needs and then some for my 2022 Jaguar F-Type. I couldn't be happier and more grateful to Luis and Land Rover South Bay. They have a customer for life! More

Exceptional customer service and attention to detail from the moment you drive in for service until pick-up. Kept me informed throughout the service process. Great place! the moment you drive in for service until pick-up. Kept me informed throughout the service process. Great place! More