Land Rover Rockland

Follow up from my previous review I was at the dealership on 7/24 dropping off my vehicle for service. It was my first time at this location but I have been at the Land Rover in Peabod I was at the dealership on 7/24 dropping off my vehicle for service. It was my first time at this location but I have been at the Land Rover in Peabody multiple times. Although my first impression was not so pleasant. Joseph Anselmo reached out to me and was able to explain the current situation. He is very knowledgeable and polite. He kept me at ease and demonstrated his customer service experience throughout our call. More

Dave Camp always provides 5 star service. He provides great customer care and is communicates throughout the process, which is very helpful. I never have a question about the service that I receive. great customer care and is communicates throughout the process, which is very helpful. I never have a question about the service that I receive. More

I had a great experience dealing with Everyone at this dealership Dave my service advisor was excellent in taking care of my concerns about my Range Rover and keeps me updated on the process while my car dealership Dave my service advisor was excellent in taking care of my concerns about my Range Rover and keeps me updated on the process while my car was in the service department for repairs and everything was done in a timely manner the service coordinator Dayanne went above and beyond to make sure that I had a loaner to drive while my Range was in the shop well done Guys Fantastic team work! More

Service Visit This dealership provides wonderful customer service and I would highly recommend them to anyone in need of Range Rover service. Diane and Tom have alw This dealership provides wonderful customer service and I would highly recommend them to anyone in need of Range Rover service. Diane and Tom have always been extremely friendly and responsive. More

I came in to get my 2nd remote programmed for my vehicle. 30 minutes later I was out the door! Quick service. Thank You! Yes 30 minutes later I was out the door! Quick service. Thank You! Yes More

Fast, efficient service. They took me right in when I was having an issue with my battery. They even drove my car home to me. having an issue with my battery. They even drove my car home to me. More

Not impressed by the lack of communication and the inability to be a solution to the problem. My car was returned dusty so no safety precautions were taken to protect me yet my rental I used was wiped inability to be a solution to the problem. My car was returned dusty so no safety precautions were taken to protect me yet my rental I used was wiped before I returned it. World pandemic and email stating this from dealership yet it amazes me the lack of concern and me being a Nurse on the frontlines taking this all very serious. Representative told me car was “test driven” yet I recorded mileage it was not even on returned paperwork. Overall communication should have been truthful and clear I needed to provide payment as I communicated previous insurance would be providing the payment. Rep was told this yet had no idea dealership did not do direct payment from insurance. I did not need to be told when I got there then scramble for the payment as I was not properly informed. Talked to Rep the night before and made arrangements to come and get my Evoque yet no mention of payment or amount owed! Upset was an understatement! Thanks for the added stress. More

Squeezed my car in for service . Always helpful and great to deal with, highly recommend!. Will be getting a new car soon and will definitely buy from them! great to deal with, highly recommend!. Will be getting a new car soon and will definitely buy from them! More

Never thought car buying could be such a great experience. Land Rover Hanover is a Prime Motor Group and it was because of the Prime radio commercials I heard with Dave Rosenberg that I wanted to experience. Land Rover Hanover is a Prime Motor Group and it was because of the Prime radio commercials I heard with Dave Rosenberg that I wanted to buy a car from a Prime Motor Group. They made it fair and simple for me. More

Tom was very efficient car was ready when he told me and overall great experience. Windshield needed to be replaced and calibrated went easily and well. overall great experience. Windshield needed to be replaced and calibrated went easily and well. More