Land Rover Rockland

I have a great experience with the dealer and they where every friendly, Respectful and good conversation. every friendly, Respectful and good conversation. More

Made and appointment to test drive a car. On the way to the dealer they called to say the car was sold the evening before. Would have been nice to have that info earlier, but at least they called. Once t the dealer they called to say the car was sold the evening before. Would have been nice to have that info earlier, but at least they called. Once there, I drove another one. The fellow I was dealing with was gone by the time of my return ("moving cars"), even though I expressly told him that I wanted to discuss with him different engines. Upon return from the drive, two other sales personnel descended upon me. Each saying they would now be working with me (is the better term 'working ON me'). Seems to be a Land Rover bait and switch of sales personnel - and I don't know why the tactic is used. Happened at two other ones. One lures you in, others take the 'bait' (customer). Why can't they be honest about this tactic? I doubt "moving cars" is more important than a potential customer willing to drop $90k on a vehicle. Too sleazy. I left and found a great car at another, more honest, dealer. More

Very friendly Clear communication Clean spacePunctual Very friendly Clear communication Clean space Punctual service No problems Not many new cars to look at Very friendly Clear communication Clean space Punctual service No problems Not many new cars to look at More

The salesman John went over the top to please me. He even removed the tire locks off my car and put them on the new car. He did, not the shop! removed the tire locks off my car and put them on the new car. He did, not the shop! More

Bruce Hughes and everyone I dealt with at Land Rover Hanover were OUTSTANDING and Knowledgeable Hanover were OUTSTANDING and Knowledgeable More

Outstanding service advisor kept me informed of when my car would be ready and if there would be a delay car would be ready and if there would be a delay More

Tom is terrific. He has been my main contact at Range Rover for over 10 years. He gives me great guidance on the care of my vehicle. He goes above and beyond on service. Rover for over 10 years. He gives me great guidance on the care of my vehicle. He goes above and beyond on service. More

Car looks like it is brand new and it is three years old. Great detailing Great detailing More

Everyone is friendly and helpful, but communication could be better. I waited over a week for parts, which isn’t necessarily the fault of the dealership. However I didn’t hear from anyone for 5 days - I only be better. I waited over a week for parts, which isn’t necessarily the fault of the dealership. However I didn’t hear from anyone for 5 days - I only learned of delay when I called to inquire, and the need for 2 extra days for installation. More

Very responsive, customer oriented, friendly. They hire good knowledgeable people. They also have helped with general questions remotely. good knowledgeable people. They also have helped with general questions remotely. More