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Land Rover Redwood City
Redwood City , CA
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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81 Reviews of Land Rover Redwood City
March 23, 2024
I recently worked with Lance regarding the service of my RR Velar. I brought it in due to a check engine light issue…which they identified and resolved…along with working with me on the final cost being I h RR Velar. I brought it in due to a check engine light issue…which they identified and resolved…along with working with me on the final cost being I had some concern as to the work needed with relatively low miles on my car. When I picked up my car the following day, it had been washed, vacuumed and detailed which always makes any service experience more tolerable. I feel Lance and the Service Team in general are very professional and their customer service is impeccable! They will now be my go to RR dealership when needed! More
by Thaikid
Employees Worked With
Lance
March 21, 2024
I got my car back to Land Rover of Redwood City, for services , luckily Ernesto, took car of my car , he’s very nice, it’s been working there many years, super knowledgeable! It looks like everything services , luckily Ernesto, took car of my car , he’s very nice, it’s been working there many years, super knowledgeable! It looks like everything got checked & up date it ! I made sure I got my whole morning off , because I waited there for the service, good thing Ernesto try hard but to keep me there too long. Thank you again! More
by LovelYess
Employees Worked With
Ernesto
March 01, 2024
Marvin awesome sales guy straight shooter and extremely attentive. Abdullah great and does what he can to please. Service team always friendly and accommodating. attentive. Abdullah great and does what he can to please. Service team always friendly and accommodating. More
by Issa
Employees Worked With
Marvin Grino
November 27, 2023
The team at Land Rover Redwood City was incredibly helpful. They were kind, patient, and very supportive when I threw all my questions their way. The sales team was very professional and went out of helpful. They were kind, patient, and very supportive when I threw all my questions their way. The sales team was very professional and went out of their way to answer all my questions. They showed me cars that fit within my requests and gave me the time I wanted to look at them, and go through the specs of the car. It was a great experience and the team was awesome. More
by Victoria M
Employees Worked With
Alvaro, Erick, Jesus and Christina
February 28, 2022
I love how when I walked in she told me to put my bag down & she gave me the keys but you know what I didn't like she should of told me okay you could have the car but next month I have to pay the car no down & she gave me the keys but you know what I didn't like she should of told me okay you could have the car but next month I have to pay the car note More
by Anthony
Employees Worked With
Anthony bowers
January 31, 2021
Purchased a used Audi from this dealership. Worst experience ever, and I have bought over 75 cars in my lifetime. I live out of state, and getting the prior title was a nightmare. Every time I inqui experience ever, and I have bought over 75 cars in my lifetime. I live out of state, and getting the prior title was a nightmare. Every time I inquired (via email or phone call), I had to leave a message and wait a couple of days for a reply, if they even bothered to reply. They finally said they sent the title to my state's department of motor vehicles electronically. I contacted the department of motor vehicles and they said this was impossible, they do not have systems set up to receive titles electronically from out of state. So I attempted to contact the dealer again, and after multiple attempts was told they could not send me the title, but would have to mail it to my state's department of motor vehicles. My state is not set up to handle it that way, and it is not possible to call the local branch. So I had to go to the local branch, wait in line, and explain the situation. The manager at the branch agreed to call Land Rover Redwood City and give them her name and address. She did so and told me she would call me when the title was received. I emailed the dealership asking for the tracking # of the package 3 times and they did not respond. The local department of motor vehicles finally received the title a week later and called me. The whole process took over a month. You would think after selling me the car, they would have explained how they wanted to handle the title, but they did nothing until my repeated attempts to get this resolved. They should have realized they couldn't send it electronically and contacted me to resolve how to handle the title, but instead I had to harass them to get the title sent, and my emails and inquiries were repeatedly ignored. More
by john19
Employees Worked With
Jermaine Evans
