Land Rover Raleigh

MY experience with Kevin and the team was really awesome. It was quick, seamless and I felt confident the whole time I had people working with me who cared about my outcome of the car buying purchase. It was quick, seamless and I felt confident the whole time I had people working with me who cared about my outcome of the car buying purchase. More

Title: Disappointing Experience at Range Rover of Raleigh Service Center I recently left my car at the Range Rover of Raleigh service center on a Sunday night, hoping for a smooth and efficient service ex Service Center I recently left my car at the Range Rover of Raleigh service center on a Sunday night, hoping for a smooth and efficient service experience. Unfortunately, my interaction with the service team has been nothing short of frustrating and disappointing. First thing Monday morning, I called to convey my issue. My service tech, "J," re-asked three questions that I had already answered. Despite the car being checked in on Monday, there was no follow-up or information provided about the diagnosis. When I reached out on Tuesday, "J" would only communicate via text and informed me that the car had still not been checked. I requested a telephone conversation, which he ignored. Instead, he began suggesting additional tests even though the initial diagnosis had not been performed. Frustrated, I called to speak with the service manager, "T." Within 15 minutes of that request, "J" called me. I asked why he was suggesting additional tests when I had not received any feedback regarding my car, nor the promised video from a certified technician. I reluctantly agreed to the tests but have not received a call back since our discussion. I left another message for service manager "T" on Tuesday but received no response. I called again at 7:45 AM and noon the next day, but still, no call back. It's disheartening to see all the wonderful reviews when my experience has been far from satisfactory. This is the second time this year that I've encountered such poor service. It makes me wonder if negative reviews are being hidden or buried by bots. If this is what Range Rover excellence looks like, I want no part of it. Beware, as it seems that some customers receive different levels of service. My experience at Range Rover of Raleigh has been extremely disappointing, and I urge potential customers to be cautious. More

Very efficient and easy to work with. Very personable to work with. Enjoyable experience. Nice Very personable to work with. Enjoyable experience. Nice More

Kevin was such a sweetheart and did everything in his power to help us while getting the new car. Will definitely do business with him again! power to help us while getting the new car. Will definitely do business with him again! More

Claudius was wonderful! He was informative and knowledgeable. Made our experience memorable! Highly recommend Claudius! He was informative and knowledgeable. Made our experience memorable! Highly recommend Claudius! More

Great experience! Kevin and the rest of team were great! Would highly recommend to anyone!! Kevin and the rest of team were great! Would highly recommend to anyone!! More

An amazing experience. I will be purchasing from them for years to come! Very prompt and easy to work with. I will be purchasing from them for years to come! Very prompt and easy to work with. More

Excellent customer service from sales thru pick up of vehicle! Totally helpful in exploring my options in choice of vehicle and knowledgeable about vehicle! Great buying experience- thank you Kevin P . F vehicle! Totally helpful in exploring my options in choice of vehicle and knowledgeable about vehicle! Great buying experience- thank you Kevin P . For making it the BEST experience possible! More

Best dealership I have ever been to. Super clean, great salespeople who were very helpful, honest and not pushy. Super clean, great salespeople who were very helpful, honest and not pushy. More

Clean. Timely service. Good amenities. Aesthetically pleasing. Knowledgeable and communicative staff. I only wish the dealership was closer to me. Timely service. Good amenities. Aesthetically pleasing. Knowledgeable and communicative staff. I only wish the dealership was closer to me. More