93 Reviews of Land Rover Princeton - Service Center
Fantastic Dealer! Landrover Princeton is by far the best dealership I have ever dealt with. I have had many high end vehicles (from Volvo’s to Mercedes etc) from reput Landrover Princeton is by far the best dealership I have ever dealt with. I have had many high end vehicles (from Volvo’s to Mercedes etc) from reputable dealers, but NONE come close the overall care of the vehicle and my family as Landrover Princeton! More
Steve is the consummate gentleman and wonderful Service Rep. He ALWAYS is a pleasure to deal with and an all around wonderful person to deal with. Rep. He ALWAYS is a pleasure to deal with and an all around wonderful person to deal with. More
#1 Land Rover dealership By far, the best dealership around. From sales to service, Rich and Andrew have put together an amazing team. The total package. Easy, hassle free By far, the best dealership around. From sales to service, Rich and Andrew have put together an amazing team. The total package. Easy, hassle free purchase. Incredible service. Any issues corrected the first time, the right way. More
When only the BEST will do ! I have been working with Land Rover Princeton for over 15 years and I have to say Rich Martini is an asset to this store. I have always had a 5 star I have been working with Land Rover Princeton for over 15 years and I have to say Rich Martini is an asset to this store. I have always had a 5 star experience and am happy Rich is continuing the tradition. Rich and his team go WAY above and beyond and represent this brand in a professional, over the top manner. I have happily referred my friends and family knowing they will be in good hands. More
Assisted with a difficult situation Stephen,Drew and Joel really went above and beyond to assist me in dealing with a bad situation. They assisted me and went above and beyond to make th Stephen,Drew and Joel really went above and beyond to assist me in dealing with a bad situation. They assisted me and went above and beyond to make things right: More
Choose another local dealer for these great cars My RR is a great car, and service was great too under General Manager Jorge Figueroa. Unfortunately, no longer the case and the professionalism has va My RR is a great car, and service was great too under General Manager Jorge Figueroa. Unfortunately, no longer the case and the professionalism has vanished - when buying my new RR, LR Princeton were excellent. The day there was a problem, the treated the customer as the problem. I called to resolve a longstanding, unresolved mechanical issue with my car. I spoke with Steve Bergamo and within 10 seconds it became obvious that I was talking to a salesman with only sales on his mind: he offered to address the issue... if I bought a new car. If not, he decided he would not be able to resolve it. This dealer's assessment of mechanical errors depended on future sales, which was very unprofessional. Mr. Figueroa's professionalism was gone. If only the dealership owners knew the long term impact of treating customers like this. It's such a shame for the hardworking sales and service staff. I hear wonderful things about LR Edison - that's where my next car will come from. More
Help with the app I had just purchased a 2016 discovery and needed help setting up the app. Jonathan Magowan and Alex Soroka were extremely helpful and very nice. There I had just purchased a 2016 discovery and needed help setting up the app. Jonathan Magowan and Alex Soroka were extremely helpful and very nice. There service and friendliness definitely made my decision to come to this location for any of my needs a lot easier. Thank you for such great service. More
Great customer service The Wi-Fi hotspot was not working in my Land Rover. Land Rover of Princeton came and picked up my vehicle and provided me with a loaner until the serv The Wi-Fi hotspot was not working in my Land Rover. Land Rover of Princeton came and picked up my vehicle and provided me with a loaner until the service was completed. The service was completed in an expeditious an outstanding manner and the customer service reps kept me informed of the process the entire time. I would recommend this dealership to anyone. More
Excellent service, great people! We have been doing business for several years with Land Rover Princeton. We have bought several vehicles from them over the years. The service and sta We have been doing business for several years with Land Rover Princeton. We have bought several vehicles from them over the years. The service and staff have always, without exception, been reliable, trustworthy and excellent in every way! The dealership is modern and of course uses the latest automotive technology but they also embody "the neighborhood store" kind of customer service! Over the years they've gone above and beyond in many ways including when Steve Cronin, our Service Advisor sending a technician to help me maneuver my way out of a snow bank, (due to my lousy driving, not the cars fault). I also found out recently that Jorge Figueroa, the Manager at Princeton Land Rover, had called the body shop that was repairing damage to my car after an accident(not my fault). I was told by someone at the body shop that he had called to make certain that everything was being taken care of properly. The body shop knows Land Rover but is not owned by them so he really went out of his way to make sure that we were ok. For those reading this and looking for a dealership what I can say to you is in the fourteen or fifteen years that we have worked with them, we have always been treated well, our cars have been serviced properly and you can count on these folks- More
Fantastic service team! They are by far the best service team I have experienced! Very responsive and timely. And helpful in answering all your questions. Far exceeded my exp They are by far the best service team I have experienced! Very responsive and timely. And helpful in answering all your questions. Far exceeded my expectations. More