93 Reviews of Land Rover Princeton - Service Center
Jorden and the staff were wonderful. I had problems in the past with the old service manager as well as very long wait times for repairs and service. One time it was 18 days... However this time I had my the past with the old service manager as well as very long wait times for repairs and service. One time it was 18 days... However this time I had my LR-3 back in a day and a half with more work and repairs than when I had to wait 18 days. The new dealership truly goes “above and beyond”!! Thank you for a great experience, I have already recommended Jorden and the new dealership to a friend. More
I live in PA and have a Land Rover dealer in 6 miles. But I drive 50 miles to show my vehicle at Princeton Land Rover. That show how much I love those guys. They are the best. They value you as a customer. W I drive 50 miles to show my vehicle at Princeton Land Rover. That show how much I love those guys. They are the best. They value you as a customer. With my personal experience I highly recommend Princeton Land Rover. My next new car will be definitely from them. Thank you Princeton Land Rover for being awesome More
Randy was awesome! I had an issue with an electronic management module in my F-Type and unannounced showed up at Princeton Jaguar Service figuring I would need to make a I had an issue with an electronic management module in my F-Type and unannounced showed up at Princeton Jaguar Service figuring I would need to make an appointment for a later date. Randy, however, asked if I was willing to wait for a bit and he would squeeze me in. Roughly 40 minutes later Randy informed me that the module was reset, my car was washed and ready to go, no charge. Good customer service is so rare these days and I was impressed with Randy’s approach, demeanor and excellent communication skills. Kudos Princeton Jaguar and thanks a bunch Randy! More
They're Open and They're Great I have used a different dealer in NJ for decades and have become increasingly dissatisfied with them. I have been waiting for Jaguar to join the Land I have used a different dealer in NJ for decades and have become increasingly dissatisfied with them. I have been waiting for Jaguar to join the Land Rover of Princeton dealer since it was announced. I have had an issue with my Jag for several years and the other dealer misdiagnosed it and failed to fix it. One trip to Jaguar Land Rover Princeton and PROBLEM SOLVED! These folks are the best. They are honest, fair and fix the problem right the first time. Highly recommend! Jordan kept me informed and we talked through the issue. The dealership was more than fair on pricing out this fix. Thank you. More
Extremely satisfied with service and level of service!… Absolutely amazing! Convenient and easy, thorough , car was immaculate upon receipt.. The fact of the dealership picking up my vehicle and dropping i Absolutely amazing! Convenient and easy, thorough , car was immaculate upon receipt.. The fact of the dealership picking up my vehicle and dropping it off at my home location is absolutely key! Thank you More
I had a service appt , a long with a recall and detail. Everything was finished in a timely manner. The detail beautiful, and I was in continual contact with Randy. They picked up and delivered my vehic Everything was finished in a timely manner. The detail beautiful, and I was in continual contact with Randy. They picked up and delivered my vehicle, and I really appreciated it. More
Fast oil change while I waited. Randy Was ableto answer Fast oil change while I waited. Randy Was able to answer my question about concern about my black lug nuts not getting scratched if I rotate my tires Fast oil change while I waited. Randy Was able to answer my question about concern about my black lug nuts not getting scratched if I rotate my tires. My Range Rover sport was washed nice after my service. Very nice new showroom and facility. More
Great service!! Great people!! They really care about you! Love the fact that they are in constant communication with you during the time of service! you! Love the fact that they are in constant communication with you during the time of service! More
Very professional, timely, communicative, courteous and accommodating. Princeton Land Rover has the highest quality service staffed with the highest quality personnel. Thank you, as always!!! accommodating. Princeton Land Rover has the highest quality service staffed with the highest quality personnel. Thank you, as always!!! More
As always, Land Rover Princeton is the best. It’s the reason why I drive an hour to service my vehicle and to be treated with both courtesy and professionalism. Randy in service was fantastic. It was a p reason why I drive an hour to service my vehicle and to be treated with both courtesy and professionalism. Randy in service was fantastic. It was a pleasure doing business with Randy. He’s a true asset. More