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Land Rover Princeton - Service Center

Princeton, NJ

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93 Reviews

93 Reviews of Land Rover Princeton - Service Center

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June 09, 2021

Even though I leased my Jaguar XF from Ray Catena, I was not impressed with their customer service. So when I had a few issues to discuss about the vehicle, I stopped by the Princeton dealership and was gre More

by Anthony
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff O'Brien
Jun 15, 2021 -

Land Rover Princeton responded

Anthony, We are so glad that Jeff could be of assistance. We hope we will see you when it comes time to service that beautiful Jaguar.

June 09, 2021

Jeff Dockhorn goes above and beyond to assist with my customer service needs! He is makes being a customer of LRP the most wonderful experience. More

by pmegbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dockhorn Jr, Ryan Satula
Jun 09, 2021 -

Land Rover Princeton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 27, 2021

Mr. Jeffrey Dockhorn, I really appreciate your consideration, guidance, help, and time. He is also so kind and giving answer so fast thank you again.. More

by Colpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dockhorn Jr
May 28, 2021 -

Land Rover Princeton responded

Mr. Colpo - We are so glad that we could help you with your questions. We look forward to being here to help you in the future.

February 26, 2021

The service manager at Princeton land rover… Jeff… Is absolutely a spectacular individual… Extremely professional and has always taken care of any problem that I have had with my car… He has recently rec More

by HARLEYJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Krail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Krail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Bergamo, Randy Vogt, Jeffrey Dockhorn Jr
Mar 01, 2021 -

Land Rover Princeton responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 17, 2020

Jeff was very patient and not pushy at all. The customer work area allowed me to do my thing while Jeff took care of needed discussion sand paperwork More

by Eriksermarini
Recommend Dealer
Yes
Employees Worked With
Jeff O'Brien
Nov 30, 2020 -

Land Rover Princeton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 25, 2020

He is the most professional courteous and very attentive and he made sure I was satisfied with the new vehicle. He tried being helpful when possible and offered that I can call anytime with questions. I hig More

by djunik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Ross
Aug 26, 2020 -

Land Rover Princeton responded

Thank you so much for sharing! We are so glad that Evan offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 17, 2020

I can’t begin to express the gratitude and appreciation I truly have for the customer service and professionalism of Jeff Dockhorn. His patience, consistent communication and willingness to go the extra mile More

by Reggie
Recommend Dealer
Yes
Employees Worked With
Timothy Ruffin, Jeffrey Dockhorn Jr
Jul 23, 2020 -

Land Rover Princeton responded

Reggie - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 11, 2020

Evan was very helpful in showing me how everything works in my car. I was very concerned with all the gadgets and Evan made me feels very comfortable in my new car . More

by Skatz0924
Recommend Dealer
Yes
Employees Worked With
Evan Ross
Jul 15, 2020 -

Land Rover Princeton responded

We are so glad to hear this! From Sales, to delivery to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 23, 2020

This service visit was the best I had experienced. Overall experience was excellent. Staff was attentive, professional and friendly. Facility was very clean especially due to the environmental circu More

by LindaV
Recommend Dealer
Yes
Employees Worked With
Jordan Fuhri
Jul 01, 2020 -

Land Rover Princeton responded

Linda - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 20, 2020

Very helpful, made the whole experience great. I am very happy with my 2020 Range Rover Evoque, the vehicle of my dreams, Thank you very much. More

by noesor
Recommend Dealer
Yes
Employees Worked With
Michael Krail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wali Baba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Land Rover Princeton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

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