93 Reviews of Land Rover Princeton - Service Center
I worked with Nolan and he was so patient, kind and knowledgeable and helped explain all of the technology to me as a new Land Rover owner! knowledgeable and helped explain all of the technology to me as a new Land Rover owner! More
Dana was our service advisor for my wife's 2022 Range Rover Velar P250. She was courteous and took the time to solve our issue with the vehicle. They also washed the vehicle for us after service as compl Rover Velar P250. She was courteous and took the time to solve our issue with the vehicle. They also washed the vehicle for us after service as completed. I highly recommend Dana as a service advisor when visiting Jaguar Land Rover Princeton. More
Great dealership and very helpful with all my needs. Everyone was respectful as well and wanted to help. Everyone was respectful as well and wanted to help. More
Working with Jeff was an absolute pleasure! He was cordial, prompt, extremely patient, and looked after our car and what our Range Rover needed done both promptly & efficiently. A true professi He was cordial, prompt, extremely patient, and looked after our car and what our Range Rover needed done both promptly & efficiently. A true professional - knew the car inside and out. It was most headache free car work ever - never mind the quick communications, transparency & advise. I highly recommend you talk to him if about anything Land or Range rover either new or previously owned automobile - he knows his stuff- 5 stars all the way! More
I satisfied with the customer service and was pleased with my car. Jonathan was very nice and respectful with my car. Jonathan was very nice and respectful More
Jeff Dockhorn and his entire service staff at Princeton JLR are amazing. Jeff is kind and informative regarding the entire repair process. He is not a pushy service representative that I have encountered i JLR are amazing. Jeff is kind and informative regarding the entire repair process. He is not a pushy service representative that I have encountered in the past. No wonder why Princeton JLR is one of America's top rated dealership year after year. Thank you Jeff!!! More
For me this garage has been going downhill for years, we have had 2 Range Rovers from here and now when you walk in, I feel I get ignored. I've sent emails about new cars to buy and get no response and the have had 2 Range Rovers from here and now when you walk in, I feel I get ignored. I've sent emails about new cars to buy and get no response and the final kicker is that we just took our car in for a service as requested and was told it's $600, when I prepaid for all my services as part of the lease. They tell my wife that it's not really needed and if we're handing the car back in 3 months they wouldn't bother, I mean what sort of show are they running. Not to mention they canceled the service date on us as well due to lack loaners the evening before and have now completely wasted my wife's morning. It seems the garage is now more interested in their Instagram account and followers, than real loyal customers. Very disappointed. More
Dealership is all about customer service as well as organized and attentive to your needs. Staff was exceptional. organized and attentive to your needs. Staff was exceptional. More
Recently took my LR in for an issue. Cholo was outstanding! He kept me updated every step of the way and was extremely patient dealing with a very frustrating third party warranty company. He spen outstanding! He kept me updated every step of the way and was extremely patient dealing with a very frustrating third party warranty company. He spent a great deal of time on the phone with them, responding to their multiple inquiries and overwhelming requests. Very patient and professional through the entire process. Thank you Cholo!!! More
Joel and everyone in the service department has been very helpful. I will be coming in to service my rear camera. They are providing a loaner which is helpful. helpful. I will be coming in to service my rear camera. They are providing a loaner which is helpful. More