Land Rover-Peoria - Service Center

Excellent service I have owned a Land Rover for 2 years and must say, that in that time frame, my interactions with the service department have been stellar. They are c I have owned a Land Rover for 2 years and must say, that in that time frame, my interactions with the service department have been stellar. They are courteous, friendly, professional, and efficient. This has a lot of weight, because once the purchase is made, your future connection to the dealer is mainly through service. They have done an excellent job in keeping it hassle free for the customer. More

Five-Star Performance I have been driving about an hour and a half to get my vehicle serviced and the Service Manager suggested that Land Rover Peoria will come pick my veh I have been driving about an hour and a half to get my vehicle serviced and the Service Manager suggested that Land Rover Peoria will come pick my vehicle up and drop off a loaner vehicle. I was truly pleased about how they conducted their business. It was a five-star performance! More

Honest Frendly Service I drive 150 miles extra to get my car serviced with Jaguar of Peoria because I trust them to do what's right in servicing my Jaguar. The staff is ve I drive 150 miles extra to get my car serviced with Jaguar of Peoria because I trust them to do what's right in servicing my Jaguar. The staff is very friendly and efficient. More

Thank you folks... Hands down, the BEST Service/Quality/Friendliness. To echo some other reviews - this team cares - they take care of everything. Luke is a huge asset Hands down, the BEST Service/Quality/Friendliness. To echo some other reviews - this team cares - they take care of everything. Luke is a huge asset to this dealership. Doug too. I didn't even have an appointment and drove an hour in hopes he'd be able to at least look at the challenge I had. Doug and Luke immediately took action and diagnosed my issue/made the necessary repairs and I was out of there in less than 2 hours. First class service folks. THANK YOU!! More

Excellent Service I have had my Evoque serviced here three times now and they have been excellent. I just hand over my car and they take care of everything. I do forget I have had my Evoque serviced here three times now and they have been excellent. I just hand over my car and they take care of everything. I do forget to tell them some of my concerns but they fix the issue and tell me that they noticed an issue and fixed it. They do an exceptional job, taking care of every detail. More

Absolutely the best! I'm an old guy and have owned and driven lots of different kinds of cars and suffered with dealers who just didn't care as well as service department I'm an old guy and have owned and driven lots of different kinds of cars and suffered with dealers who just didn't care as well as service departments that didn't know the meaning of the word "service." It is so nice to be dealing with a group of people who care about me and my car. The people at Jaguar Land Rover of Peoria greet you with a smile on their faces and show that they are genuinely interested in giving you the best service possible. I've never had a better experience with a dealer and service department. Not only that .... I really love my Evoque! Thanks for the opportunity to formally say "thanks" for all that all of you do. More

Service Our Range rover sport was recently serviced here. Excellent service from start to finish, exceptional work and communication. Best place to take your Our Range rover sport was recently serviced here. Excellent service from start to finish, exceptional work and communication. Best place to take your Range Rover. More

Great Dealership I have bought two Land Rovers from Janet with help from Phil on the second over the past 5 years. Janet is fantastic and both were great experiences a I have bought two Land Rovers from Janet with help from Phil on the second over the past 5 years. Janet is fantastic and both were great experiences and I have bought other luxury vehicles in the past from other dealerships with disappointing experiences. I have worked with Doug and Jennifer for service and couldn't be happier in how they have handled my regular services and any minor issues I have had. More

Very pleasant experience, they "get it" Purchased a new XJL last summer. Dealt with Janet and Phil in the process. Both are knowledgeable, honest and straightforward which I really liked a Purchased a new XJL last summer. Dealt with Janet and Phil in the process. Both are knowledgeable, honest and straightforward which I really liked and appreciated. I was treated very fairly on the trade. The paperwork process was smooth and professional with a lot of bs upselling or extra charges. All good! Since the purchase, I have interacted with Doug in service for a recall issue and an oil change. He was great. Picked up my car as promised, left me one, did the work on mine and returned it in the same day. All of my contacts thus far have been exceptional at jaguar Peoria. They "get it"! More

I wish they were closer My 2005 Jaguar XJ8L needed the rear wheel bearings replaced. This meant that the car had to be flat-bedded to the service department approximately 10 My 2005 Jaguar XJ8L needed the rear wheel bearings replaced. This meant that the car had to be flat-bedded to the service department approximately 100 miles away. Unfortunately the service department did not have a loaner available. So the slightly lower rating on "Price" is due to the high cost of Jaguar parts (not the service dept. fault), the high hourly rate for service, the need to pay for a tow service, and the need for a rental car while mine was in the shop. Everything else was exceptional. The car was finished on time even though I asked for some additional work to be done while the car was in the shop. The car was returned in perfect condition and the staff was friendly and professional as usual. More