50 Reviews of Land Rover-Peoria - Service Center
Very pleasant experience, they "get it" Purchased a new XJL last summer. Dealt with Janet and Phil in the process. Both are knowledgeable, honest and straightforward which I really liked a Purchased a new XJL last summer. Dealt with Janet and Phil in the process. Both are knowledgeable, honest and straightforward which I really liked and appreciated. I was treated very fairly on the trade. The paperwork process was smooth and professional with a lot of bs upselling or extra charges. All good! Since the purchase, I have interacted with Doug in service for a recall issue and an oil change. He was great. Picked up my car as promised, left me one, did the work on mine and returned it in the same day. All of my contacts thus far have been exceptional at jaguar Peoria. They "get it"! More
I wish they were closer My 2005 Jaguar XJ8L needed the rear wheel bearings replaced. This meant that the car had to be flat-bedded to the service department approximately 10 My 2005 Jaguar XJ8L needed the rear wheel bearings replaced. This meant that the car had to be flat-bedded to the service department approximately 100 miles away. Unfortunately the service department did not have a loaner available. So the slightly lower rating on "Price" is due to the high cost of Jaguar parts (not the service dept. fault), the high hourly rate for service, the need to pay for a tow service, and the need for a rental car while mine was in the shop. Everything else was exceptional. The car was finished on time even though I asked for some additional work to be done while the car was in the shop. The car was returned in perfect condition and the staff was friendly and professional as usual. More
Living up to high expectations. I live in the country so love the concierge service. Arrived early so no waiting. Promised it back by end of day. Called around 10:30, said it was rea I live in the country so love the concierge service. Arrived early so no waiting. Promised it back by end of day. Called around 10:30, said it was ready and they would run it right out. Wonderful. Dealt with Janet and Doug to set up. Well attended to. Felt good about the whole experience. Great to deal with an organization that lives up to what i envisioned owning a Jaguar was all about. More
Responsive Service I can't say enough about the outstanding attention to detail by the service team at Jaguar Land Rover - Peoria. I have had great experience with Doug I can't say enough about the outstanding attention to detail by the service team at Jaguar Land Rover - Peoria. I have had great experience with Doug Feger in service and Janet Reist with the sales team. More
Happy Camper! It is always a pleasurable experience having the Evoque serviced. The service department is prompt, efficient, and they wash our "baby". Phil, Janet It is always a pleasurable experience having the Evoque serviced. The service department is prompt, efficient, and they wash our "baby". Phil, Janet and Doug are always happy to see us and remember our names; being made to feel appreciated is huge. Wish we could have all our vehicles serviced by this Uftring dealership. We are so glad you are here. Sincerest Regards, Ronald and Elizabeth Davis More
Used BMW Power Window Switch Repair Doug and Phil were outstanding in taking care of my issue after a bad experience at a different dealership. I will definitley recommend this dealershi Doug and Phil were outstanding in taking care of my issue after a bad experience at a different dealership. I will definitley recommend this dealership to anyone. More
Back again! The team at LandRover Peoria does a fantastic job on communication, giving me options and leaving nothing to surprise. I can comfortably wait for my The team at LandRover Peoria does a fantastic job on communication, giving me options and leaving nothing to surprise. I can comfortably wait for my service work to complete with wifi and plenty of homemade cookies. Always happy with the work they do. More
Pleasant and Efficient I enjoyed my first visit to this dealer. Cookies and coffee while I waited, and an extremely hospitable staff. I was even surprised at the price of my I enjoyed my first visit to this dealer. Cookies and coffee while I waited, and an extremely hospitable staff. I was even surprised at the price of my 82,500 service. Much less than I had guessed! I look forward to service visits! More
130,000 XJ8L Service I brought my 2005 XJ8L in for its 130,000 mile service. I also had some concerns about the car's alignment, brake fluid, and gear selector. All of t I brought my 2005 XJ8L in for its 130,000 mile service. I also had some concerns about the car's alignment, brake fluid, and gear selector. All of these items were dealt with quickly and the total bill was less than I was expecting. The staff at the dealership were all friendly and professional. Overall, I am very pleased with the service. More
Great maintenance experience I brought our Jaguar and Range Rover both in for service and as usual, the service was provided quickly so I could be on my way. All the staff are v I brought our Jaguar and Range Rover both in for service and as usual, the service was provided quickly so I could be on my way. All the staff are very friendly and ask if there is anything they can do. This is the best service and sales department in our 50 years of buying cars. More