
Land Rover Peabody
Peabody, MA
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I have been a LandRover customer for over 25 years. I worked with another dealer until 2021, when I was given the runaround, no response to emails or phone calls in response to an end of lease and put I worked with another dealer until 2021, when I was given the runaround, no response to emails or phone calls in response to an end of lease and put he of a new Range Rover. Finally after many unanswered messages. I called my previous salesman from the dealer who is currently working at LandRover Peabody. This dealership couldn’t be more inconvenient for me as far as location, but at this point I was more concerned about having a reliable salesperson. I had traded a 2019 Range Rover HSE for a BMW X6 M50i. I hated the car. I leased it and wanted out. It did not drive like a Rover. I contacted Rusty Johnsen, my previous salesman at my local dealer who is now in Peabody. He responded immediately and gave me options. He found me a car, not the exact car I would have chosen had it not been for the pandemic, but he knew what was incoming, he knew what I liked and the day it arrived at Peabody he texted me a picture of the Range Rover Sport while it was still on the delivery truck and said call me ASAP. I did and I gave a deposit and after literally driving him crazy with lease options and driving Chelsey in the finance department crazy as well. I changed the lease terms a few time. Not once were they impatient, frustrated or annoyed with me. I never saw the car in person, but it was delivered to me by Rusty a week later, with a few treats. This was the easiest car purchase I have ever made. Kudos to LandRover Peabody and to Rusty, Chelsey and all of their employees. I hope to be purchasing my next vehicle from Rusty. He is the best. As far as the BMW, the dealer I leased it from put it in their showroom , it had 1000 miles and sold it within days. So it all ended well for me. More
I purchased my Range Rover HSE from Land Rover in Peabody and my experience with this dealership was a first and may i mention "awesome". I was looking for Rusty Johnsen who has sold Land Rover vehicles to and my experience with this dealership was a first and may i mention "awesome". I was looking for Rusty Johnsen who has sold Land Rover vehicles to other friends of mine locally. I can't express my satisfaction enough with Rusty. He has gone above and beyond with me as a customer. He is amazing and makes the process really smooth. More
Will Conners at LR Peabody has been assisting my family and me with our LR purchases since 2010. He is extremely knowledgeable and helpful. Even after your purchase, Will is still very accessible and respo and me with our LR purchases since 2010. He is extremely knowledgeable and helpful. Even after your purchase, Will is still very accessible and responsive to questions. I highly recommend this dealership and especially Will in sales. More
I had such an amazing experience with Rusty Johnsen. He truly was so helpful in every decision as well as any question I had! Very great care to my car as well as quick service and responses. Could not rec truly was so helpful in every decision as well as any question I had! Very great care to my car as well as quick service and responses. Could not recommend more! More
I have had a number of Range Rovers over the last 2 decades. Hands down Land Rover Peabody has the best in SALES (Rusty Johnsen) and SERVICE (Chris Tsaparlis). My experience purchasing cars has not decades. Hands down Land Rover Peabody has the best in SALES (Rusty Johnsen) and SERVICE (Chris Tsaparlis). My experience purchasing cars has not been limited to just Range Rovers so I know a thing or two about buying and service. The two run hand in hand at Land Rover Peabody. The relationship seems valued by the entire dealership. I dont see that any place else and feel it is the most important feature if the dealership wants repeat business. Rusty Johnsen has been my go to guy at Land Rover Peabody. He has a great personality and work ethic and is very eager to make the process easy. I am writing this review so he gets recognized for his exceptional effort! My experience with their service is unparalleled. Chris Tsaparlis has been my service coordinator since about 2005. He has made every service appointment a pleasure. I have truly appreciated his sincere effort on my behalf. He too should be recognized for exceptional service. More
I''ve been enjoying my second RR sport that i bought with Will Connors @ LR Peabody. Will's been a great asset as he's super knowledgeable and always available for anything that comes up. Naturally the car i Will Connors @ LR Peabody. Will's been a great asset as he's super knowledgeable and always available for anything that comes up. Naturally the car is amazing and the sales and service team @ LR Peabody are fantastic. More
Just drove away in my '22 HSE sport; tricked out and thrilled to have one. This was my first new car in my life - and worked directly with Will. He was nothing short of amazing to work with and other sa thrilled to have one. This was my first new car in my life - and worked directly with Will. He was nothing short of amazing to work with and other sales professionals should take a page out of his book and learn from him. Polite, thoughtful, courteous; not pushing and fully knowledgeable about the Land Rover Brand. Everything was ready when I arrived...and their tech took the time with me to go over all of the details with the car. Matty R. More
Will was so amazing to work with! I Purchased a 2022 Range Rover in less than an hour. Will had all the paperwork completed before I arrived. They registered and inspected the vehicle as soon as I signe Range Rover in less than an hour. Will had all the paperwork completed before I arrived. They registered and inspected the vehicle as soon as I signed the documents! Will was helpful, organized and very professional. If you are thinking about buying a Land Rover- Land Rover Peabody is the place and Will is the best! More
Worked with Erick and was very happy with the detailed review of features and options. Would up going with the all-black discovery sport and happy with the look and the ride. No hassle process and picking review of features and options. Would up going with the all-black discovery sport and happy with the look and the ride. No hassle process and picking it up was easy too. More
Had the exact car I had my eye on. They had a similar one that I was going to buy but it sold so I waited a few weeks and one this one became available I went back in. Eric was my salesman and did a great jo that I was going to buy but it sold so I waited a few weeks and one this one became available I went back in. Eric was my salesman and did a great job More