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Land Rover Palm Beach
West Palm Beach, FL
313 Reviews
The comfort and trust that go hand-in-hand with the phrase family owned and operated have never rung quite as true as they do at Land Rover Palm Beach. Ever since Norm Gregersen and Bob Simpson endeavored into the dealership industry in 1980, customers have been treated like part of the family, which has meant fair treatment, emphasis on what they specifically want from a vehicle, and a relaxed, hassle-free environment. This continued when the pair acquired a Land Rover dealer in 1987, and lives on after a 2004 remodel made Land Rover Palm Beach the largest Land Rover Centre in the country, and only one of five total, with 39,170 square feet of space and 32 service bays
Since its inception, Land Rover Palm Beach has been recognized not only by drivers in Palm Beach Gardens, Jupiter, and beyond, but also through industry accolades. The dealership is proud of its nine Pinnacle Awards, the topmost prize acknowledging the best quality service and sales, as well as being named a top-performing Land Rover Certified Pre-Owned Retailer in North America and consistently ranking among the top five in the nation for customer satisfaction overall.
Our commitment to the customer has never wavered over the decades. As always, we boast a vast selection of Range Rover vehicles and more in the automaker’s latest lineup (with the ability to special-order any models or trims not currently in our inventory), a variety of used vehicles, attractive financing options, and top-tier automotive service, and our sales staff and technicians are at the ready to set you up with exactly what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 313 reviews
October 12, 2021
Juan was great. One of the top 10 Range Rover salespeople in the US. Great team - even down to Chrissy in finance. Hooked it up! I did almost everything over the phone. I just came in for 20 minutes to get t in the US. Great team - even down to Chrissy in finance. Hooked it up! I did almost everything over the phone. I just came in for 20 minutes to get the car. They dug deep and weren’t greedy on the price when other dealers are marking evening up 20%, They gave me a really good overview of actual available inventory and moved fast. Thanks! More
by blairbrandt
Employees Worked With
Juan Marquez
October 10, 2021
Great experience with LRPB. We bought a Range Rover Sport here in 2015 and had a wonderful experience with the vehicle and the service so when we were in the market for a new car we did not hesitate to Sport here in 2015 and had a wonderful experience with the vehicle and the service so when we were in the market for a new car we did not hesitate to go back. Ishmail helped us order exactly what we we looking for and kept us up to date on the status as we waited for it to be built. Our purchase was fast and easy and we are very happy with the process and the service. More
by wcalle
Employees Worked With
Ishmail Merrit
October 05, 2021
Juan is awesome. I am located out of state, so purchasing a vehicle sight unseen is new for me. Juan walked me through the entire process and was very thorough going over the vehicle with me. He purchasing a vehicle sight unseen is new for me. Juan walked me through the entire process and was very thorough going over the vehicle with me. He stayed in contact with me through the entire process and followed up with me after the car was delivered to ensure I was satisfied. Crissy made financing quick and easy and walked me through the process of registration of an out of state vehicle. Excellent customer experience even though I never met Juan or Crissy face to face. More
by fmccrery
Employees Worked With
Juan Marquez, Crissy Hawkins
September 29, 2021
Peter & Terry are awesome! Them two is overall what made the experience as good as it was. Of course, I love my Range Rover too! I look forward to working with them again in the future. the experience as good as it was. Of course, I love my Range Rover too! I look forward to working with them again in the future. More
by alberto.amadorjr
Employees Worked With
Peter & Terry
September 25, 2021
Bought a Rover Sport 5 years ago from Chrissy at LRPB. sold that a while ago. Decided we wanted a full sized and returned to shop. Was bummed to hear Chrissy was no longer on the floor. Met Lee Schadt, an sold that a while ago. Decided we wanted a full sized and returned to shop. Was bummed to hear Chrissy was no longer on the floor. Met Lee Schadt, and he was excellent. Not many on the lot to choose from but Lee was very responsive and in this weird car market where the seller holds the cards he found me the RR I wanted, put my name on it while it was still on the container ship and delivered it ahead of expectation and kept me in the loop the whole way. Icing on the cake to find that Chrissy was promoted to the finance office so even the spend part was pleasant! More
by beerjlab
Employees Worked With
Lee Schadt. Chrissy Hawkins
September 22, 2021
The Service department in this dealership are non responsive! I had two warranty issues and they addressed one (but they were suppose to repair this item when I returned to Florida in the near futu responsive! I had two warranty issues and they addressed one (but they were suppose to repair this item when I returned to Florida in the near future) .The other item was never ordered and they said it was never addressed when I brought the car in I have the proof in writing but they never called me back. As a matter of fact neither the service writer nor the service manager ( Mike) ever called me: My salesperson told me this is not his department even though I bought this 150K car from him! I went to another dealer and they told me the part that I needed to repair one issue was in but Palm beach wouldn’t give them the item number so they could buy it from them! Palm beach also told them that the second issue was never addressed. ( Inhave written proof that they did and did nothing) L Rosentha More
by Megabite48
Employees Worked With
Connor,
September 12, 2021
Lee and the team were fantastic did the whole deal via email as I was over seas - would recommend to anyone - awesome job guys thank you so much after sales has been great too email as I was over seas - would recommend to anyone - awesome job guys thank you so much after sales has been great too More
by tommy
Employees Worked With
Lee Schadt
August 30, 2021
Great experience. Ishmail Merritt was a great help. I would recommend Palm Beach Land Rover to anyone looking. Paperwork done by email. In and out in less than an hour would recommend Palm Beach Land Rover to anyone looking. Paperwork done by email. In and out in less than an hour More
by Nclan5
Employees Worked With
Ishmail Merritt
August 30, 2021
My car buying experience with Lisa was very pleasant. I drove up from Broward so I didn’t want to waste my time. From the time I arrived at the dealership, until the time I drove away in my new car, she wa drove up from Broward so I didn’t want to waste my time. From the time I arrived at the dealership, until the time I drove away in my new car, she was very attentive to my needs. Although the financing took longer than expected, I was overall happy with my experience. More
by Floridafelons
Employees Worked With
Lisa, Terry and the Sales Manager
