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Land Rover Palm Beach
West Palm Beach, FL
311 Reviews
The comfort and trust that go hand-in-hand with the phrase family owned and operated have never rung quite as true as they do at Land Rover Palm Beach. Ever since Norm Gregersen and Bob Simpson endeavored into the dealership industry in 1980, customers have been treated like part of the family, which has meant fair treatment, emphasis on what they specifically want from a vehicle, and a relaxed, hassle-free environment. This continued when the pair acquired a Land Rover dealer in 1987, and lives on after a 2004 remodel made Land Rover Palm Beach the largest Land Rover Centre in the country, and only one of five total, with 39,170 square feet of space and 32 service bays
Since its inception, Land Rover Palm Beach has been recognized not only by drivers in Palm Beach Gardens, Jupiter, and beyond, but also through industry accolades. The dealership is proud of its nine Pinnacle Awards, the topmost prize acknowledging the best quality service and sales, as well as being named a top-performing Land Rover Certified Pre-Owned Retailer in North America and consistently ranking among the top five in the nation for customer satisfaction overall.
Our commitment to the customer has never wavered over the decades. As always, we boast a vast selection of Range Rover vehicles and more in the automaker’s latest lineup (with the ability to special-order any models or trims not currently in our inventory), a variety of used vehicles, attractive financing options, and top-tier automotive service, and our sales staff and technicians are at the ready to set you up with exactly what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 311 reviews
February 19, 2014
Ishmail made buying my new car one of the best experiences I have had in a long time. Normally, I dread walking into a dealership because of the "pressure" and negotiating, but I can honestly say experiences I have had in a long time. Normally, I dread walking into a dealership because of the "pressure" and negotiating, but I can honestly say my purchase was completed within a timely manner and with little stress. Ishmail introduced the service manager, and the general manager who were very informative and pleasant. I love my new range rover, and would recommend this dealership to my friends and family. More
by tammy8994
Employees Worked With
Ishmail Merritt
January 27, 2014
Wow!!! Great car buying experience. I had done a lot of research and read the reviews and decided to call and make an appointment with Ishmail Merritt. Very glad I did. My wife and I were in and out in 2 h research and read the reviews and decided to call and make an appointment with Ishmail Merritt. Very glad I did. My wife and I were in and out in 2 hours with our new 2014 Range Rover Evoque. Ishmail made the entire experience a pleasure. Very rare to find this level of customer service in Florida, Ishmail takes it to another level! More
by samdurso
Employees Worked With
ISHMAIL MERRITT
January 17, 2014
This place is amazing with customer service! Matt B (our sales guy) def cares about his job and the customers. This dealership gets my tbumbs up for sure. Eddie & Vera 2014 RR Sport sales guy) def cares about his job and the customers. This dealership gets my tbumbs up for sure. Eddie & Vera 2014 RR Sport More
by Markimacm
Employees Worked With
Matt breen
December 29, 2013
My salesman, Ishmael, at Land Rover Palm Beach was absolutely fantastic! I have never had such an excellent car buying experience. His level of professionalism is unmatched, and this actually made the absolutely fantastic! I have never had such an excellent car buying experience. His level of professionalism is unmatched, and this actually made the experience of purchasing my car very enjoyable. He made everything so easy and was so quick to communicate an answer when I had any relevant questions or concerns. Ishmael truly cares about the customers and their needs. I would wholeheartedly recommend this dealership on the sole basis of the positive experience that I had with Ishmael in sales. Can't wait to buy another car from this dealership in the future! More
by Bohemiansanchez12
Employees Worked With
Ishmael merit
December 23, 2013
My experience at Land Rover was quick, easy and greatly appreciated. The location is well kept all the staff was very friendly and family like environment. My sales person Ishmail was very knowledgeable a appreciated. The location is well kept all the staff was very friendly and family like environment. My sales person Ishmail was very knowledgeable and patient with my husband and I as we made our selection. I would recommend Land Rover to anyone thinking about purchasing, So far my vehicle is wonderful, a nice ride but burns more gas than I'm accustomed to. More
by carmenc213
Employees Worked With
ISHMAIL MERRITT
October 17, 2013
I had a great experience working with Ishmail and the folks at Landrover Palm Beach. My vehicle was delivered as promised and my transaction was speedy and and painless. It was a friendly environment, folks at Landrover Palm Beach. My vehicle was delivered as promised and my transaction was speedy and and painless. It was a friendly environment, with people who were genuine. I would highly recommend Ishmail and the team at Palm Beach Landrover! Matt More
by Mseidman
Employees Worked With
Ishmail Merritt
September 23, 2013
Purchasing my new Range Rover from Land Rover Palm Beach was a great experience. Our Sales Guide, Ishmail Merritt truly made the entire process very smooth and easy. Ishmail worked hard to ensure that a gre was a great experience. Our Sales Guide, Ishmail Merritt truly made the entire process very smooth and easy. Ishmail worked hard to ensure that a great deal was worked out to enable me to purchase my dream truck. Ishmail provides great service along with personal attention that makes you feel confident that you are receiving a great deal. I highly recommend Ishmail Merritt and Land Rover Palm Beach to anyone looking for a vehicle in the Land Rover family. More
by HollyMoreau
Employees Worked With
Ishmail Merritt
February 21, 2013
i bought recently a vehicle in land rover west palm beach. my experience in there was amazing. ricardo torres was the sales man that sold me my car. i'm so happy with the treat that he gave me, and he beach. my experience in there was amazing. ricardo torres was the sales man that sold me my car. i'm so happy with the treat that he gave me, and he covered all my expectations. he help me to do a great deal. That's why I will recommend RIcardo Torres/ land rover west palm beach to all my family and friends. Yordalys More
by yordalyssanchez
Employees Worked With
Ricardo Torres
April 22, 2012
Made good deal over email/phone first, then brought my trade in (after 4 hr drive). Then claimed the bank would only loan me certain amount but what he really wanted was another 12k down. Absolutely absur trade in (after 4 hr drive). Then claimed the bank would only loan me certain amount but what he really wanted was another 12k down. Absolutely absurd. More
by Mjheverson
Employees Worked With
Ricky
