Land Rover Oklahoma City
Oklahoma City, OK
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Excellent experience from start to finish , starting with Stephanie’s phone conversations to the folks at the front desk politely greeting us at the door to Mac in finance , we will definitely be back . Stephanie’s phone conversations to the folks at the front desk politely greeting us at the door to Mac in finance , we will definitely be back . More
Very customer service oriented, had car ready when I arrived to test drive and look over. Purchased the vehicle, they did everything to expedite the process, arrived to test drive and look over. Purchased the vehicle, they did everything to expedite the process, More
Everyone from the service department was kind and very helpful. I drove four hours to get my vehicle checked out and serviced, they did an excellent job getting it out quickly so I could get back on the r helpful. I drove four hours to get my vehicle checked out and serviced, they did an excellent job getting it out quickly so I could get back on the road. More
Great dealership, great customer service. Dylan help with my car and above and beyond I’m happy with my service at Land Rover Oklahoma City. I would recommend anyone who needs car service. Dylan help with my car and above and beyond I’m happy with my service at Land Rover Oklahoma City. I would recommend anyone who needs car service. More
Have a 2019 Land Rover Velar. I would buy another again but not from this dealership. Between the salesman that lied about maintenance plan coverage to the service manager I tal I would buy another again but not from this dealership. Between the salesman that lied about maintenance plan coverage to the service manager I talked to that basically called me an idiot for wanting it as he went though a list of why we don't offer that here. Was not the point of the call but good way to deflect. That told me everything I needed to know, STAY AWAY. More
They shouldn't even receive a 1 star! Ive never been more disrespected in my life than by Ryan in the service department! He is an absolute smart alec, and even had the audacity to ask me Ive never been more disrespected in my life than by Ryan in the service department! He is an absolute smart alec, and even had the audacity to ask me to call his customers for him. I had scheduled to drop my car off and reserved a loaner vehicle two weeks prior, and when I arrived I was informed there were no loaners available! Then he proceeded to let me know that I can call the customers that have the loaners myself and see if they would return them. He also did not offer any help to fix my vehicle. I have a new 2020 range rover evoque and Im a single mom. My car has the check engine light on and sounds horrible as I drive down the road. It is unsafe for me to be driving my child and myself down the road. I drove an entire hour to this appointment only to be treated horrible and then told to leave and wait for them to call me. Two hours driving in total and half a tank of gas later, all while gas prices are sky high and I'm just trying to make it as a single mom. RYAN has NO customer service skills, and treats people as though they are trash. I can not believe that I'm having this kind of experience as a land rover jaguar dealership! More
I had a great experience with Land Rover OKC and my sales person, Monroe Hinton! I drove 3 hours to do business with Monroe as he was the person that answered my internet inquiry about a vehicle they had at person, Monroe Hinton! I drove 3 hours to do business with Monroe as he was the person that answered my internet inquiry about a vehicle they had at their dealership. He was very helpful for the entire process. The experience was one that I'd do again! More
Awesome experience! Monroe Hinton in sales took great care of me! I would do it all over again in a heartbeat…and I live in Texas, over 3 hours away. Monroe Hinton in sales took great care of me! I would do it all over again in a heartbeat…and I live in Texas, over 3 hours away. More
the few times have have needed to schedule for service, it has always been easy and professionally handled! Nice clean waiting area , friendly service advisor’s kept me informed with what was going on wit it has always been easy and professionally handled! Nice clean waiting area , friendly service advisor’s kept me informed with what was going on with my vehicle . Just an overall great experience! More