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Land Rover New Rochelle - Service Center

New Rochelle, NY

4.9
126 Reviews
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126 Reviews of Land Rover New Rochelle - Service Center

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September 27, 2014

Consistently Reliable As an 8 year customer of this dealership, having made 4 sales transactions: Salesman, Steve Goldsmith, continues to provide excellent service and car More

by rjberardijr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Goldsmith, Marty Vallaro and Johann Berry
Jun 30, 2015 -

Land Rover New Rochelle responded

Thank you for taking the time to submit your review. I am very happy to hear that you were satisfied with the customer service you received from our sales department. Our goal each and every day is to provide all our all valued customers with excellent customer service and make all their buying experiences a pleasant one. It has been a pleasure doing business with you, and we thank you for choosing Land Rover of Larchmont. Regards, Randy DeMaio - Sales Manager

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September 27, 2014

Service The service team at Land Rover Larchmont are second to none. Johan and Lenny are always professional and friendly. They take care of me and my car ext More

by tamarawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Berry
Jun 30, 2015 -

Land Rover New Rochelle responded

Thank you for your review and recommendation. We appreciate you taking the time to let us know that you had an all around positive experience with service department and team. It has been a pleasure doing business with you and we look forward to working with you again in the future. Regards, Tom Rutigliano - Service Manager

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September 22, 2014

Excellent Dealership Great experience from sales to service. I travel a little further to use this Land Rover dealer and it is well worth it. Johan is great to work with More

by bmalitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan
Jun 30, 2015 -

Land Rover New Rochelle responded

Thank you for taking the time to write your review. We are delighted to hear that you were satisfied with our service department. Our team takes great pride in our work and always try to go above and beyond for all our valued and loyal customers, and exceed their expectations. Thank you for choosing Land Rover of Larchmont. Regards, Tom Rutigliano - Service Manager

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September 06, 2014

great service Great service. Johan was very helpful and courteous. I got a 60k service and full detail done on my range rover.I look forward to working with him whe More

by salimholder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johan
Jun 30, 2015 -

Land Rover New Rochelle responded

Thank you for taking the time to submit your review. I am very happy to hear that you were satisfied with the customer service you received from our service department. Our top priority is our customer service so it is always greatly rewarding to hear about your experience. It has been a pleasure doing business with you. Regards, Tom Rutigliano - Service Manager

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August 30, 2014

Excellent Service My service advisor couldn't be any nicer and more efficient. I would highly recommend Land Rover Larchmont. My vehicle was repaired quickly and return More

by vincentgiagni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnan Berry
Jun 30, 2015 -

Land Rover New Rochelle responded

Thank you for your review and recommendation. I am very pleased to hear that you had a positive experience with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant service appointments. Thank you for choosing Land Rover of Larchmont. Regards Tom Rutigliano - Service Manager

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July 25, 2014

Jaguar Service I needed a full scheduled service (127,500 miles) and the dealership (Johann Berry is the Service Manager I worked with who does a great job and commu More

by algcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann Berry
Jun 30, 2015 -

Land Rover New Rochelle responded

Thank you for your review and recommendation. I am delighted to hear that you were satisfied with our dealership. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest experience with our dealership. It has been a pleasure doing business with you. Regards, Tom Rutigliano - Service Manager

More
July 24, 2014

ALways excellent customer service I am always very happy with the attention and helpfulness when I bring my car in for service. Everyone is very professional and friendly and knowledg More

by crinieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann Berry is a pleasure to work with - knowledgable, professional and friendly
Jul 24, 2014 -

Land Rover New Rochelle responded

Thank you for taking your time to write your review. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest experience with our dealership. We appreciate your business and thank you for choosing Land Rover of Larchmont. Regards, Joe Massari - Service Manager

October 24, 2013

This is my third Range Rover in 8 years. I have been getting my car serviced in Larchmont from the start. I have always been treated to great service. I have been dealing with Johan from when he first s More

by mscotti1017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johan
Nov 18, 2013 -

Land Rover New Rochelle responded

Thank you for your review. I am delighted to hear that Johan was helpful during your service experience. Johan is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. We thank you for choosing Land Rover of Larchmont, and we look forward to working with you again in the future. Regards, Joe Massari - Service Manager

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August 28, 2013

I bought my 2013 Range Rover Sport for 66,000 dollars. On Friday July 26 I worked late and came out to my car and it was covered with bird droppings. It was too late to get the car washed and I figured I wou More

by Kkenney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Massarra
Sep 16, 2013 -

Land Rover New Rochelle responded

Thank you for your comments. I am very sorry to hear you were unhappy with your last service experience. Our goal is and always has been to provide outstanding service to our customers. We hope you will come back again and give us another chance to regain your good will. Regards, Joe Massari - Service Manager

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August 21, 2013

the service I have received from Land Rover of Larchmont is the best in the world . my service was done in a timely manner .I was provided with a loaner car .there was no wait time so I was able to drop of More

by hjrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROHAN
Sep 16, 2013 -

Land Rover New Rochelle responded

Thank you for your review. Our entire service team works diligently each and every day to ensure that all our valued and loyal customers have comfortable and worry free service appointments. It has been a pleasure doing business with you. Regards, Joe Massari - Service Manager

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