Land Rover New Rochelle - Service Center

Poor experience every time and over priced recurring drain pipe & corroded wires water damage frm sunroof recall; vacuumed out water & refit seats on mult. occasions; LR not friendly & no under recurring drain pipe & corroded wires water damage frm sunroof recall; vacuumed out water & refit seats on mult. occasions; LR not friendly & no understanding of issue More

Great service ans sales You cannot find a more professional and helpful group than these folks. Particularly Johann and Lenny in service and Jon in sales. Great people with a You cannot find a more professional and helpful group than these folks. Particularly Johann and Lenny in service and Jon in sales. Great people with a keen interest in doing the right thing for their customers. Much appreciated. More

Not good I leased RR Evoque 2013 from this dealer. The guy who leased us a car had no personality...was as flat as the paint on some of the walls and not a pr I leased RR Evoque 2013 from this dealer. The guy who leased us a car had no personality...was as flat as the paint on some of the walls and not a pretty color. Long story short...received a letter in the mail that requests for us to bring the car back to dealer to fix some minor issue. Brought he car back...end up with dented front bumper post service and engine light that kept coming back on. Brought the car back 3-4 times in one month- bumper fixed at their expanse (after a few unpleasant interactions), the engine light was still on :( Was told "If the car "feels" and drives around fine -its probably nothing"... Who does or says that??? Driving with the engine light ON is not OK! Bottom line - would not go back to them, would not recommend and would not get another RR. Happy owner of Audi Q5 :) More

2nd year service 15,000 miles I live in Queens, NY The first year of service I took my 2013 Evoque to the Manhattan dealer, I had the worst experience ever. The only positive momen I live in Queens, NY The first year of service I took my 2013 Evoque to the Manhattan dealer, I had the worst experience ever. The only positive moment was that the service was covered by the warranty and I didn't have to pay. My second year of service I took my baby to Land Rover of Larchmont, what a big difference, a whole 360 experience. Great quick service, friendly staff and professionalism. The only thing that surprised me was that I had to pay for an oil change & service. This is my first High End car and the bill caught me off guard. My previous car was a Toyota Venza and I didn't have to pay for any type of service for the first 2 years. I thought by getting a Range Rover Evoque my experience with servicing my car would of been a step up not down. Other than that my experience with this car and dealer are great. One other thing these tires on the Evoque suck, I got about 13 slow leaks within 2 years, these tires pick up the smallest nails. More

3rd times a charm ok so I've later taken ,my truck not once not twice but three times for the same problem, and it took 3 tries to figure out what I've been telling th ok so I've later taken ,my truck not once not twice but three times for the same problem, and it took 3 tries to figure out what I've been telling them for over a year that its my transmission. 500 Dollars later.....they said it'll cost 8300.00 for a new transmission.! Had they listen to me it could have been resolved earlier. Instead, driving for a year, caused more damage. Minor, but worth mentioning, the paperwork said, they topped off my windshield washer fluid, but in fact, didn't. More

Fantastic We would like to thank service advisor Marty Vallaro for his dedicated professionalism. We were stuck on the NY thru way on our way home to Martha's V We would like to thank service advisor Marty Vallaro for his dedicated professionalism. We were stuck on the NY thru way on our way home to Martha's Vineyard. Our water pump went, and we assumed that we would be spending two days at least away from home. When the tow truck droped us off, Marty went straight to work in assisting to get our vehicle fixed right away. We are very grateful and because of his kindness, we will be buying a new vehicle from Larchmont because of Marty. Thank you, we are very grateful. Leroy & Bea More

Car Service Johann is polite, extremely helpful and courteous. He thoroughly explained all the work that needed to be done. Work was finished on time. Excellen Johann is polite, extremely helpful and courteous. He thoroughly explained all the work that needed to be done. Work was finished on time. Excellent service. More

Great experience with service of Range Rover Evoque 2013 Johann, our service agent, was incredibly polite and efficient. He gave an assessment of the work to be done and could not have been nicer to deal wit Johann, our service agent, was incredibly polite and efficient. He gave an assessment of the work to be done and could not have been nicer to deal with. I highly recommend using this dealership for service. More

Happy Customer Always a wonderful experience working with Johann and the entire service department at Land Rover of Larchmont. Johann has always been honest, profess Always a wonderful experience working with Johann and the entire service department at Land Rover of Larchmont. Johann has always been honest, professional, and personable. Service is always done in the time promised. I would be happy to recommend this dealership. More

Excellent service I've owned a Range Rover or Land Rover for twenty years and have been very pleased with the service throughout although it has been even better in the I've owned a Range Rover or Land Rover for twenty years and have been very pleased with the service throughout although it has been even better in the last five years. Johann always takes care of me or my family members and is reliable, pleasant and respectful of my time! Thank you Johann and Land Rover of Larchmont! More