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Land Rover New Rochelle - Service Center

New Rochelle, NY

4.9
126 Reviews

126 Reviews of Land Rover New Rochelle - Service Center

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December 09, 2023

Extremely disappointed with both sales/service. Service would not honor previous agreements w/ salesman since he is no longer employed w/ the dealership More

by hector.j.fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Dec 11, 2023 -

Land Rover New Rochelle responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 517-0772 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 02, 2023

my range rover velar experienced bad water damage. i brought it to Vincent and i was professionally explained everything that was needed to fix my car and a time frame. they made sure i had top of th More

by nicolemmuriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 05, 2023 -

Land Rover New Rochelle responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover New Rochelle. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Thanks for your excellent service and great customer support team my experience was very helpful Nice work ! Keep going! More

by felixferreira815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cleary
Dec 05, 2023 -

Land Rover New Rochelle responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

This Deaership is Professional, Caring, Communicative, Helpful, Courteous, and they provided a Loaner for use. More

by matz1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Clark/Joe Giacinto
Dec 04, 2023 -

Land Rover New Rochelle responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 04, 2023 -

matz1755 responded

Thank you for your response back. I have had many vehicles during my life, Land Rover has been the only one who actually cared about the customer. 😊

November 26, 2023

So far I am very pleased by the service. The service team is happy to go out of their way to answerquextions More

by njohngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 28, 2023 -

Land Rover New Rochelle responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

The service team was extremely attentive and efficient. All needs were met and services performed perfectly More

by Flavor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 22, 2023 -

Land Rover New Rochelle responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

Very helpful, friendly, I feel comfortable dropping off my car there. I get an update from my service man More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 02, 2023 -

Land Rover New Rochelle responded

Hello Christine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

We have been loyal Land Rover of New Rochelle Customers for years through 5 Range Rovers and 1 sport. The service department is professional and efficient, Mike our service advisor is super. I highly rec More

by Kbumbolow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 20, 2023 -

Land Rover New Rochelle responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover New Rochelle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2023

This was a great experience, Michael was Professional and personal. He was aboriginal get me a loaner when there was more work to be done on my car. More

by Joanwilliams3126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 25, 2023 -

Land Rover New Rochelle responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover New Rochelle! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

I had a great experience with the service department, thanks to their service advisor, Rodger. My car had a severe issue with a seized tensioner that caused a broken belt, resulting in a coolant leak and More

by chisolmcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Abdul
Sep 19, 2023 -

Land Rover New Rochelle responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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