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Land Rover New Rochelle - Service Center

New Rochelle, NY

4.9
125 Reviews

125 Reviews of Land Rover New Rochelle - Service Center

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March 23, 2012

I have owned various vehicles, such as a BMW, Jeep and Mercedes and I have never experienced the type of excellent service that I get at Range Rover in Larchmont. Johann Berry always handles my service More

by CC23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Mar 28, 2012 -

Land Rover New Rochelle responded

Thank you for letting us know you were pleased with your service experience at Land Rover of Larchmont. Johann and our service team strive each and every day for excellence in our customer service and our diagnostic work. We appreciate your business and your recommendation. Sincerely, Joe Massari Service Manager

March 22, 2012

This is the only dealership than has given the above and beyond service you expect but never receive. Always polite, always quick, always careful. Even the mechanics are helpful and careful. I never go an More

by thesanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann
Mar 28, 2012 -

Land Rover New Rochelle responded

Thank you for your comments and for taking the time to let us know that you are happy with your service at Land Rover of Larchmont. It is our goal not only to meet, but to exceed your expectations; this is what our valued customers have come to expect from us over the years. We appreciate your business and it has been our pleasure servicing your Land Rover Vehicle. Sincerely, Joe Massari Service Manager

March 16, 2012

Johann always listens carefully to what needs taking care of, and follows up afterward to see that all is well. This care is much appreciated. More

by smatelich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johann
Nov 10, 2012 -

Land Rover New Rochelle responded

Thank you for your review. We appreciate hearing about your latest service appointment. Our team works diligently each and every day to ensure all our loyal and valued customers have worry free and comfortable service appointments. Thank you for choosing Land Rover of Larchmont. Regards, Joe Massari - Service Manager

March 07, 2012

It is always a pleasure to bring our vehichle here for service. The staff is always very friendly, patient, and considerate of our time. They truly go out of there way to explain everything and make sur More

by GilnDan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohan
Mar 12, 2012 -

Land Rover New Rochelle responded

Thank you for your comments. We get great satisfaction knowing that our customers are receiving excellent customer service and quality work. We are happy to hear you had an all-around positive experience with our service department, and we thank you for choosing Land Rover of Larchmont. Sincerely, Joe Massari Service Manager

February 29, 2012

I've been bringing my Range Rover to this dealership for service for 5yrs under the manufacturer and extended warranty. The service has always been great, and my car is always returned with work completed s More

by RR06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johann Berry
Nov 10, 2012 -

Land Rover New Rochelle responded

Thank you for commenting on your latest experience with our service department. We strive each and every day to provide all our valued customers with superior service in a timely manner. We appreciate your business, and look forward to working with you again. Regards, Joe Massari - Service Manager

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