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Land Rover New Rochelle - Service Center

New Rochelle, NY

4.9
125 Reviews

125 Reviews of Land Rover New Rochelle - Service Center

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August 02, 2024

Mathew was very informative and helpful. .. I waited for my vehicle to be service but he was very communicative, update me accordingly More

by odpsych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Aug 07, 2024 -

Land Rover New Rochelle responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2024

I have been servicing my LR4 at LandRover New Rochelle for years. They have consistently delivered fast, courteous, and quality service and repairs. My most recent experience with Joseph was excellent. More

by LR4Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 04, 2024 -

Land Rover New Rochelle responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2024

Best Land Rover dealership and service in New Rochelle. Sean was an awesome host and cater to all needs and ver professional. I would highly reccomand them 10X over. More

by CurtisB089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Feb 23, 2024 -

Land Rover New Rochelle responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 15, 2024

Best Land Rover dealer hands down . Always very professional .. love these guys …. I would highly recommend them More

by Mark494914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in the service dept
Feb 17, 2024 -

Land Rover New Rochelle responded

Hi Mark, thanks so much for the warm recommendation of the team here at Land Rover New Rochelle. Feel free to stop by if you ever need any more help.

February 02, 2024

Had a vehicle towed to Land Rover of New Rochelle due to suspension damage caused by an accident. This was after 2 surrounding dealerships refused to take it in. After speaking with the service manager Ken More

by anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT MURPHY AND KEN ESPOSITO
Feb 05, 2024 -

Land Rover New Rochelle responded

Hi Anthony, thank you so much for your positive comments about Land Rover New Rochelle! We're looking forward to your next visit with us!

January 16, 2024

Fantastic dealership - service department is among the best i have ever dealt with. The team is very professional and resolved my vehicles issues in one day exceeding my expectations. More

by Jefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 19, 2024 -

Land Rover New Rochelle responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2023

Had an issue with my defender, called the dealership at about 10am, they had the car picked up 10 mins later and delivered back fixed and washed before 6pm. Matthew Murray and Joey were outstanding. Sent t More

by james.beechinor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murray, Joey
Dec 25, 2023 -

Land Rover New Rochelle responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 16, 2023

Excellent service! !..I am always accommodated. The service is very efficient and reliable. I absolutely recommend this dealership. More

by meljac600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 18, 2023 -

Land Rover New Rochelle responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2023

Excellent service, good explanation of the issues, service done on time, good communication with client. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Dec 16, 2023 -

Land Rover New Rochelle responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 09, 2023

Extremely disappointed with both sales/service. Service would not honor previous agreements w/ salesman since he is no longer employed w/ the dealership More

by hector.j.fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Dec 11, 2023 -

Land Rover New Rochelle responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 517-0772 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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