Land Rover Naperville

Upon entering the Patrick Land Rover dealership we were greeted by a very pleasant saleswoman named Melissa who helped us find the exact car we were looking for. She immediately offered us a test drive whi greeted by a very pleasant saleswoman named Melissa who helped us find the exact car we were looking for. She immediately offered us a test drive while the used car manager was evaluating our car.We drove the Range Rover we were interested in and she explained in detail everything about this automobile. We never felt any high-pressured sales pitch, only professionalism and courtesy when it came to making the purchase.We asked about the differences between leasing and buying in terms of price and she answered all the questions we had. Alex, her general manager was extremely professional, again no high pressure sales pitch. After comparing prices with two other dealerships we believe that Patrick provided us with the best price, as well as the best service department to back up our purchase.We are extremely pleased with our new car and feel that the Patrick dealership made it a pleasant experience. We would highly recommend them. More

I came into the dealership looking for information on a new Range Rover. My salesman Daniel Loose showed the new model to me and answered all of my questions. Daniel knew the product very well. He was able new Range Rover. My salesman Daniel Loose showed the new model to me and answered all of my questions. Daniel knew the product very well. He was able to answer all my questions. I told him I was just here to get some info and he didn't try to push me into a sale. He kept in-touch with me and let me know when more Range Rovers were available to look at. I made my decision a few weeks later when my lease was up. I got the 2010 Range Rover HSE.. I am extremely happy with the vehicle and the whole sales process. When it came time to put a deal together Alex Razvi the general manager was very help full. Alex gave me a fair price price. i know because I did shop around. Joe Quaranta was the business manager and was very courteous. Joe explained all the paperwork and gave me time to read the forms. I never felt rushed or pressured. I would refer this dealer to anybody looking for an Land Rover. More

I could not be more disappointed with the service provided. They told me that my 06 Jag with 32,000 miles needed a new rotor, ABS system, master cylinder maybe more cost of $6,000 or more. Not sure provided. They told me that my 06 Jag with 32,000 miles needed a new rotor, ABS system, master cylinder maybe more cost of $6,000 or more. Not sure it would be covered by warranty or be fixed. I told them to put my car back together – I then took it to a small shop who found the problem. It was a screw on the cable for the brake pedal that needed to be turned just 2 times to adjust it. Car works great total for parts ZERO, total for labor, I gave them $150.00 but they asked for $35.00. Prior to this I had taken my car in for an oil change – when I took it in AC was working, as I was driving out of the dealership I called to tell them AC wasn’t working –told to bring it back in two days. They said I must of hit something when parking –it happened when I picked it up and hadn’t parked the car yet – they said they would look in to it –it’s been months and I am still waiting for the service mgr to contact me. More

The whole crew was very helpful.(Jerry even went on line to show me how to make service appointments). No one was pushy which was really appreciated. It was hard for me to give up my old car and they trea to show me how to make service appointments). No one was pushy which was really appreciated. It was hard for me to give up my old car and they treated me kindly. More

This was the best car buying expirience I have ever expirienced. land Rover of Naperville truly was after my best interest and they are a model of what a Car Dealership should be. The setting is freind expirienced. land Rover of Naperville truly was after my best interest and they are a model of what a Car Dealership should be. The setting is freindly and their product knowledge was excellent. I would recommend them to anyone one I know. Class Operation!! Bill McFadden More