Land Rover Mt. Kisco

They have gone through 3 different GMs in less than 2 years and 2 different service managers. The Defender has also been in service more than I have been able to use it. DO NOT RECOMMEND! years and 2 different service managers. The Defender has also been in service more than I have been able to use it. DO NOT RECOMMEND! More

The service team and staff have dramatically improved here, truly a pleasure to deal with. here, truly a pleasure to deal with. More

The Service Department is very Helpful and accomadating in meeting scheduling needs. Communication is always great in meeting scheduling needs. Communication is always great More

Exceptional, attentive, professional yet very personal customer service! Although they did not have in stock the needed part to fix my issues, they assure the order would be expedited! customer service! Although they did not have in stock the needed part to fix my issues, they assure the order would be expedited! More

The customer service received from Edgar and his staff is outstanding.. They always go above and beyond. is outstanding.. They always go above and beyond. More

I brought in a 15 yr old Range Rover for an oil change and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good things about the service and parts side of this dealership More

Review Title: Disappointed with the Service I recently brought my vehicle to Land Rover, MT. Kisco for battery service and routine oil change, and unfortunately, my experience was far from satisfactory. brought my vehicle to Land Rover, MT. Kisco for battery service and routine oil change, and unfortunately, my experience was far from satisfactory. The main issues I encountered were: 1. The service team lost my car for two days after it was towed by AAA directly to their premises on January 7th, 2025. 2. The service took much longer than expected despite being promised a quicker turnaround time. 3. I had to call and demand the car be available for pick-up and no response regarding status for weeks. January 15th, 2025 for a mere battery and oil change. 4. Upon pick up, the car was missing the second key—still not found—and the electrical system is out and car has no heat. Not a problem prior to service. No updated oil sticker on car. The work was incomplete and not performed to a professional standard. 5. The staff's communication was poor, and I wasn’t kept informed about the status of my vehicle. To make matters worse, I experienced additional problem, and still have recurring issues with the vehicle after the service. I expected better professionalism and quality from Land Rover, MT. Kisco. I am disappointed and will never return for service or recommend their services to others. More

Great service, I’m surprised how above and beyond these guys go. Will be coming back word 2 guys go. Will be coming back word 2 More

Horrible experience here. I would not recommend. The service department is the worst that I’ve ever dealt with. The GM never returned my calls. I was told I needed new breaks I would not recommend. The service department is the worst that I’ve ever dealt with. The GM never returned my calls. I was told I needed new breaks that were going to cost $4000 for front and rear. I went to the Darien dealership for a second opinion and was told my breaks were fine! I had to recently bring my car back in because there was another electrical issue where my car wouldn’t start and Diego from the service department was demeaning. They weren’t returning my calls. My husband had to physically go in to speak to them. Terrible experience from the service manager to the GM. More

New service manager was a terrific help with the servicing of my Range Rover! Very much appreciated! DHG servicing of my Range Rover! Very much appreciated! DHG More