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Land Rover Mt. Kisco
Mt. Kisco, NY
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 220 reviews
June 21, 2024
Jennifer Artzt was a pleasure to work with. She was extremely knowledgeable and efficient. We bought the car because she made it very easy. She was extremely knowledgeable and efficient. We bought the car because she made it very easy. More
by kcstewart33
Employees Worked With
Jennifer Artzt
Helpful June 19, 2024
Buyers beware - Stay away. .. We bought an Evoque from them for my wife. It was in the shop for over two months. Never offerd her a loaner. They do not know what they are doing .. We bought an Evoque from them for my wife. It was in the shop for over two months. Never offerd her a loaner. They do not know what they are doing regarding repairs apparently. My wife broke down two times after they fixed the car, twice, and had to be towed. Then, I find out they charged my credit card they had from the first repair, (unauthorized mind you), for the same charge my wife wrote a check out for already and now I am having to dispute the charge with my credit card company. The best is that what it went in for the first time, still is not fixed! More
by Ray
Employees Worked With
Jonathan, Jason
May 27, 2024
Our family has been a customer of Land Rover Mt Kisco since we moved to New York in the fall of 2000. Over the last 24 years we have purchased 5 vehicles from the dealership and had 7 serviced. Including since we moved to New York in the fall of 2000. Over the last 24 years we have purchased 5 vehicles from the dealership and had 7 serviced. Including our most recent purchase and latest service, we could not be more pleased with the team at Land Rover Mt Kisco. Jenifer Artzt in sales, Sundos, Jonathan and Jeffrey in service have all been great to work with. They really care. It’s a popular myth that Land Rovers require an extraordinary amount of service. That’s never been the case for us. But what has been extraordinary is the consistency of the experience. First class! More
by dffany
Employees Worked With
Sundos, Jonathan, Jeffrey, Jennifer
May 23, 2024
Everyone was extremely friendly, from the front receptionist, to my salesperson, other workers in the showroom, and the finance team. Everyone made sure to say hello and make sure I was taken care receptionist, to my salesperson, other workers in the showroom, and the finance team. Everyone made sure to say hello and make sure I was taken care of. More
by Simplt
Employees Worked With
Tyler Mills
May 14, 2024
My Range Rover Sport had performed exactly as expected for the first 3 years of ownership....until a simple oil change/maintenance visit in November 2023 turned in to a 6 month/7 return trip nightmare to for the first 3 years of ownership....until a simple oil change/maintenance visit in November 2023 turned in to a 6 month/7 return trip nightmare to the service department. New break pads were included in that November service. Even though the pads did not yet require replacement, they were updated anyway, which I thought was great. Since then, my brakes have been squeaking extensively every time the vehicle comes to a stop. Many trips back, many days without a car, many affirmations that the breaks have been fixed, yet no improvement. Finally on this last visit I was told by Jonathan that all Range Rovers have squeaky brakes, it's part of the manufacturing that helps stop heavier vehicles, and there was nothing they could do to fix it!! I found it hard to believe that all Range Rover owners would accept squeaking breaks to the extent that school bus drivers get jealous ;)! I'm not sure if it's the absurd explanation from the service manager, the general lack of communication from the service manager and team as my car spent over 20 days at the shop in total, or the complete indifference from the General Manager, Hadi (1 email, 1 voicemail and 1 message left with the receptionist -- all un-returned) that is more unacceptable to me. Long story short, I took it elsewhere and it was fixed within an hour. Land Rover Mt. Kisco sells $100,000 cars and offers .10 cent service....just awful. More
by jmetzger
Employees Worked With
Jeffrey Urbina, Jonathan, Hadi Hamwi
May 09, 2024
I have been a LR customer since 1991 and have moved my residence recently. Very fortunate to be working with Mt Kisko dealership. Their staff is outstanding. And special nod to my CSR Jeffery Urbina. residence recently. Very fortunate to be working with Mt Kisko dealership. Their staff is outstanding. And special nod to my CSR Jeffery Urbina. More
by KhanZada
Employees Worked With
Jefferey Urbina
April 12, 2024
This dealership’s service department was very thorough, accommodating and lovely to work with. They did great work on my Range Rover, met all my request and were very quick and professional! accommodating and lovely to work with. They did great work on my Range Rover, met all my request and were very quick and professional! More
by Selias
Employees Worked With
Jeffrey
April 11, 2024
Jeff, Jonathan and the service team at the MtKisco location are great--Professional, knowledgeable and fully explain work to be done and when to expect the vehicle to be ready for pickup location are great--Professional, knowledgeable and fully explain work to be done and when to expect the vehicle to be ready for pickup More
by JVINCENT1961
Employees Worked With
Jeffrey Urbina
