Land Rover Mt. Kisco

I was very happy to purchase the 2024 Defender for my wife. I live in Harrisburg, PA and they’re in NY, so I wanted to make sure that everything that I was told was correct. I dealt with Edward Marti wife. I live in Harrisburg, PA and they’re in NY, so I wanted to make sure that everything that I was told was correct. I dealt with Edward Martinez from day one. He was very responsive and always did what he promised, unlike many other car sales people! He sent me all the information that I needed and did a walk around video just so I know that the car was available. I negotiated the price details and my trade value before I got there so there was no surprises. I drove to their location with my trade, he was waiting for me and brought the car. I was pleasantly surprised with it. We took it for a test drive and came back to complete the purchase. I met their sales manager and Jill, in their finance. She was very helpful and had such positive energy. The car went to a final wash/detail and it was ready for me to drive home. Edward is still in touch daily to see how everything is going and/or if I had any questions. Very impressed by this guy! Thank you all for the experience and I’ll definitely be back in the near future for my next purchase. More

Exceptional, attentive, professional yet very personal customer service! Although they did not have in stock the needed part to fix my issues, they assure the order would be expedited! customer service! Although they did not have in stock the needed part to fix my issues, they assure the order would be expedited! More

The customer service received from Edgar and his staff is outstanding.. They always go above and beyond. is outstanding.. They always go above and beyond. More

Staff is professional and attentive, willing to work with you, large selection of vehicles to choose from. you, large selection of vehicles to choose from. More

We have been leasing and buying from Land Rover Mt. Kisco for over 20 years and there's a reason, Great cars and people! Kisco for over 20 years and there's a reason, Great cars and people! More

Top notch amazing hands-on, personable and professional customer service! Working with sales rep. Anthony Grasso and CFS manager, Brittney Janeira was truly an outstanding experience from start to finish! customer service! Working with sales rep. Anthony Grasso and CFS manager, Brittney Janeira was truly an outstanding experience from start to finish! More

Great service by everyone in the dealership both in sales and the service department. Top class! and the service department. Top class! More

I brought in a 15 yr old Range Rover for an oil change and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good and checkover before a road trip and the service was amazing. They treat everyone like they just spent $190k on a SVR RR. I cannot say enough good things about the service and parts side of this dealership More

Review Title: Disappointed with the Service I recently brought my vehicle to Land Rover, MT. Kisco for battery service and routine oil change, and unfortunately, my experience was far from satisfactory. brought my vehicle to Land Rover, MT. Kisco for battery service and routine oil change, and unfortunately, my experience was far from satisfactory. The main issues I encountered were: 1. The service team lost my car for two days after it was towed by AAA directly to their premises on January 7th, 2025. 2. The service took much longer than expected despite being promised a quicker turnaround time. 3. I had to call and demand the car be available for pick-up and no response regarding status for weeks. January 15th, 2025 for a mere battery and oil change. 4. Upon pick up, the car was missing the second key—still not found—and the electrical system is out and car has no heat. Not a problem prior to service. No updated oil sticker on car. The work was incomplete and not performed to a professional standard. 5. The staff's communication was poor, and I wasn’t kept informed about the status of my vehicle. To make matters worse, I experienced additional problem, and still have recurring issues with the vehicle after the service. I expected better professionalism and quality from Land Rover, MT. Kisco. I am disappointed and will never return for service or recommend their services to others. More

My overall experience was average. Not bad but not great. I was told things that didn’t happen which was upsetting. I had to wait for my vehicle even though I was told the day before t Not bad but not great. I was told things that didn’t happen which was upsetting. I had to wait for my vehicle even though I was told the day before that my paperwork was already complete and only needed my signature. That was not true. I was supposed to receive LR accessories by mail and never did. More